By now most hotels have a Facebook page, but many struggle with how much time to dedicate and what results to expect. Is Facebook a channel for sales, marketing or guest service? In ReviewPros most recent webinar, we tackled these questions and more. Here are the highlights from our discussion.
Magnani Caruso Dutton (MCD), a digital customer experience agency for several of the worlds most recognized brands, announced results of a 1,000-consumer survey within three traveler segments - business, leisure and family - as well as travelers across these segments with the highest tendency to be loyal to a hotel brand.
The hotel industry outlook for the top 25 North American Markets is showing an increase of 4.2% in committed occupancy for February 2014 - January 2015, based on group commitments and individual reservations on the books as of January 26, 2014 compared to the same time last year.
The battle over social media channel dominance continues to wage, as Pinterest (21%) becomes more popular than Twitter (18%) among Internet users in 2013, according to Pew Research Center. Further statistics from ShareThis shows that for the first time, Pinterest outpaced email to become the third most popular sharing channel in the fourth quarter of 2013.
Also takes over a landmark property in Pakistan and opens a new hotel within a hotel in Egypt
Osaka Marriott Miyako Hotel Located on the Top Floors of Japans Brand New Tallest Building, the 'Abeno Harukas'
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