Passenger satisfaction lifts 2.9 percent for airlines, historically one of the lowest-scoring categories tracked by the American Customer Satisfaction Index (ACSI). Airlines reach an ACSI benchmark of 71 on a scale of 0 to 100 for 2015approaching the categorys peak score of 72 in 1994. Nevertheless, airlines remain among ACSIs bottom four categories, ahead of only Internet service providers, subscription television and health insurance.
The hospitality industrys innovative digital marketing and social engagement agency earned numerous awards for website design excellence from prestigious organizations.
The 2015 Smart Decision Guide to Restaurant POS Systems is now available for complimentary access
Difficult to say whether Januarys dramatic events continued to have a major impact on Paris as a destination, but hotel demand lost steam a situation perhaps more to do with the on-going gloomy economic context where French clients were less present in Paris during the holidays. The situation was similar throughout regional France, where Januarys encouraging results failed to carry on into February.
Dubai hotels report a 8.1 percent drop in RevPAR for March
Sydney Hotel industry reports a 11.1% increase in RevPAR for March
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