Benchmark Hospitality International announces the "Top Ten Travel Trends for 2014" as observed through a survey of the companys extensive database of professional travel agents. In a Benchmark-commissioned study, over 20,000 travel professionals were provided a comprehensive survey on consumer and business travel in 2014, for review and submission to an independent market research firm for compilation and analysis.
Achieving employee satisfaction and retaining loyalty is a challenging balance. When achieved the business rewards are substantial. An engaged employee leads to a satisfied customer, both of which are integral to a thriving business.
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Bathroom amenities are no longer just a nice little treat left for the guests benefit and use. Those small, individual bottles of shampoo and soap have come under attack in recent years as one of the biggest perpetrators of excess waste in our landfills. In fact, according to Pat Maher, green consultant for the American Hotel and Lodging Association, half a million of these small bottles wind up in landfills every day! Some hotels rise to the occasion with biodegradable plastic bottles.
In year-over-year measurements, the industrys occupancy increased 7.1 percent to 68.5 percent. Average daily rate rose 5.3 percent to finish the week at US$116.85. Revenue per available room for the week was up 12.8 percent to finish at US$80.09.
The hotel industry outlook for the top 25 North American Markets is showing an increase of 4.3% in committed occupancy for March 2014 - February 2015, based on group commitments and individual reservations on the books as of February 23, 2014 compared to the same time last year.
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