Hotel News Resource

A frequently discussed topic at industry conferences these days is call conversion ratios. With the increased emphasis on reservations sales development, companies are recognizing the importance of turning 'inquiry-only' calls into bookings. One of the most important indicators of success in this area is the call conversion ratio, which refers to the total number of reservations inquiries received as compared with the number of reservations booked.

ADR increases 3.8% to US$110.86

European Chain Hotels Market Review - April 2013

UK Chain Hotels Market Review - April 2013

A new consumer survey focused on travel for the upcoming summer season unveils some surprising trends, from a renewed interest in planning ahead to a primary focus on value rather than strict budget considerations.

The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship (PIHE) recently welcomed four new hospitality industry leaders to its advisory board.

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada.

New guestroom technology and point-of-sale interfaces available, as well as expanded customer profile and distribution specs

AAA Travel projects 34.8 million Americans will journey 50 miles or more from home during the Memorial Day holiday weekend, a 0.9 percent decrease from the 35.1 million people who traveled last year.

Global hospitality company recognized for pro bono work with unaccompanied refugee and immigrant children in the United States