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The Source for hotel industry news since 1998

2008-04-28 Hospitality Technology Resource

Internet

Six Ways Web 2.0 Helps In a Weak Economy
In a softening economy, hotels frequently choose to play a defensive game. The traditional response to lower reservation demand might be to freeze spending, lower rates and cut a few corners. While simplified here for the sake of discussion, this recipe of broadening the customer base and restricting spending has proven a classic response to bottom line concerns in previous recessions. ...more

VFM Interactive Inc. Announces the Completion of $13.5 Million Financing to Support its Ongoing Expansion
Lake Capital Leads Investment in VFM Interactive Inc. ...more

Advice for Managing Negative Reviews of Hotels or Small Businesses
While managing a national reputation may not be of concern, I'll guarantee that there's a local web portal or trade journal that keeps tabs on what your customers think about your business. No better example of this than the hospitality industry. ...more

Hotels.com, ICHG, Hyatt and Priceline Convene to Discuss the Latest Online Marketing Trends in Chicago this Summer
Find out how to harness the power of social media and track your marketing campaigns at EyeforTravel's annual marketing forum: Online Marketing in Travel, this year, being held in Chicago at the Downtown Marriott, on 25-26 June. ...more

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Technology

SynXis and MICROS Systems Announce Partnership
Industry Leaders to Collaborate for Enhanced Integrated Inventory Management across Property Management and Reservations Systems ...more

Broadband Hospitality Opens Regional Offices in Northeast, Southeast
High-Speed Internet Leader Adds 35 Years of Experience to Sales Team ...more

Amadeus signs 60 hotel brands to pioneering Worldwide Commission Manager and launches solution in France
Solution provides travel agencies with a single screen to track all hotel commissions from all hotels and payment providers - Hotels get more bookings from travel agents confident of commissions ...more

Southern Sun Selects Newmarket's Delphi(R) Sales and Catering Software for its Middle East Properties
Newmarket International, Inc., the leader in sales and catering solutions for the hospitality industry, today announced that Southern Sun Hotels has selected the Delphi Multi Property Edition(R) for two of its Middle East properties. The world-class hotels, Southern Sun Qamardeen and Southern Sun Al Manzil, both located in Dubai, will be using Delphi to automate the sales and catering process for their groups, meetings and events. ...more

World-leading travel planning website software going global
Just four months after its New Zealand launch, the innovative www.cadabra.com online travel planning system holds more than $NZ2 million worth of future tourist travel plans - and is now looking for partners around the world to launch other Cadabra destinations. ...more

ReServe Interactive Receives IQ Award for Hospitality Management Software Solutions
ReServe Interactive, a leader in hospitality management software solutions, has been awarded the 2008 IQ (Innovation Quotient) Award by the Small Business Times. This award is given annually to southeastern Wisconsin companies creating innovative products, services or processes in business. ...more

Amadeus Creates New Leisure Technology Business Unit
New business unit will be called TravelTainment - The Amadeus Leisure Group ...more

Church's Chicken Expands Roll-Out of JobApp Solution to 272 Corporate Restaurants After Achieving a 63% Reduction in Employee Turnover
Church's Chicken has decided to implement the JobApp Network automated hiring solution across all 272 corporate-owned restaurants in the U.S., after achieving a 63% reduction in turnover over six months in a 46 restaurant roll-out. ...more

AAHOA selects InnLink as Preferred Partner to Provide Members with Central Reservation Services
At the Asian American Hotel Owners Association (AAHOA) 2008 Annual Convention in San Antonio, AAHOA announced they have selected InnLink, LLC as the AAHOA Preferred Provider for Central Reservation Services. ...more

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