The Hotel Industry and a Slowing Global Economy - By Robin Trehan & Jerry Cedicci
With the decrease in travel due to increasing economic costs, it is putting a damper on the hotel industry. Many people are finding it difficult enough to pay for high gas prices and food expenses, and to even consider traveling is far out of reach for most Americans....more
Lessons from the Field - Understanding the differences between Marketing and Sales - By John Hogan
Many people use the terminology 'marketing' and 'sales' as having the same meaning. Is there a difference between Marketing and Sales? The answer is a resounding 'YES!' Both are critical to matching your hotel's features and services to the guest who wants and needs them, but the two words do not have the same meaning....more
Food & Beverage - Smaller Portions or Higher Prices? - By Joe Dunbar
We bought a loaf of fresh baked whole grain bread at a local bakery today. Something about the loaf was different. This loaf was about the same dimension as the loaves purchased previously from the same bakery. The price was the same. The difference became apparent when holding the loaf in my hand. The weight was different - much lighter. I'm guessing they shrunk the loaf between 15 and 20% by weight....more
Creating Effective Survey Projects - By Jim Houran and Alan Keith
Conducting surveys is a science. Since poorly designed instruments waste organizational resources, this article teaches you the fundamentals of survey strategy. Surveys are competitive advanatges only if you can act with confidence on the data. ...more
Canadian Occupancy, ADR, RevPAR - Week Ending April 19, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada....more
Rezidor announces the Radisson Hotel Chelyabinsk, Russia
The Rezidor Hotel Group (STO:REZT) further extends its rapidly growing portfolio in Russia: The Radisson Hotel Chelyabinsk (188 rooms, opening in Q1 2010) brings the group's pipeline of hotels in operation and under development to 20. ...more
HSMAI's 5th Annual Revenue Management Strategy Conference, June 16 in Austin, TX, will bring together the leaders in hospitality revenue optimization and pricing for the industry's must-attend event. Register today to take advantage of early rate discounts.
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