Hospitality Teaser: How Would Your Guests Answer The Question: Is Hospitality Alive at Your Property?
Is Hospitality 'Alive' at your property? Can it be heard, seen and felt by your associates and guests or is it the opposite? Is it absent from your guest's experience? How can you know for sure if hospitality is alive at your property? This month's Hospitality Teaser is dedicated to aiding you in creating the culture of professional hospitality within your team. ...more

How to get the right hotel operator: Part 3 - By Jim Butler, author of www.HotelLawBlog.com
Hotel Attorney on Hotel Management Agreements . How to get the right brand and operator for your hotel project and a deal you can live with - The Hotel RFP Process. ...more

Back to Departments

For Americans Logging Miles, Soaring Frustration
Access America's national survey finds 88 percent of American travelers frustrated with the price of gas ...more

Customer Engagement Key to Weathering Economic Downturn for Hotel Chains, according to PeopleMetrics 2008 Study
PeopleMetrics Most Engaged Customer study for the hotel sector found that hotels that do a better job of engaging their guests also have better financial results than those with low engagement scores. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending April 26, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

Back to Departments

Westin Announces Partnership with Nintendo
Becomes the First to Adopt Nintendo's Specially Designed Wii Console for Hospitality Industry, Announces Plans for Integration of Wii Fit ...more

Back to Departments

Harris Hotel Group Appoints Hospitality Dynamo Gail MacKenzie Corporate Director of Sales
Clyde Harris, President of Harris Hotel Group, LLC a wholly owned subsidiary of American Hotel Development Partners, announced today that hospitality sales and training veteran Gail MacKenzie has been appointed Corporate Director of Sales for the rapidly growing company. ...more

Back to Departments

Coakley & Williams Hotel Management Company Again Steps Up Expansion in 2008
Adds Five New Management Contracts in first 100 days of 2008 ...more

Baha Mar Resorts Ltd. Signs Agreement with Wyndham Hotels and Resorts to Manage Wyndham Nassau Resort in the Bahamas
Wyndham Appoints Jeffry Humes to Lead Management Transition Team ...more

Back to Departments

Asia Pacific Slowly Wakes Up to Carbon-Neutral Tourism
Asia's carbon-neutral pioneers say this is already bringing them credibility in lucrative longhaul markets such as Europe and North America. These are markets where an increasing number of consumers and tour operators now insist on green benchmarking before booking hotels, tours and ground handling services in Asia Pacific. ...more

Back to Departments

Upscale hotels show no sign of a downturn
At a time when bank accounts and stock portfolios are draining, the high-end hotel business might be expected to be losing its fizz. ...more

Wynn Resorts, Limited Reports First Quarter Results
Revenue increase was driven by a 61.4% increase in revenues at Wynn Macau ...more

Back to Departments

The Westin National Harbor Opens in the Washington, D.C. Metro Area
Situated on the banks of the Potomac River, the new hotel provides easy access to the dining, entertainment and shops of the premier National Harbor development ...more

Wyndham Hotels and Resorts Adds Landmark Historic Hotel to Portfolio
Wyndham Hotels and Resorts announced the opening of the revitalized 90-room George Washington Hotel - A Wyndham Historic Hotel in downtown Winchester, Va. ...more

Doubletree Opens Ninth North Carolina Hotel In Fayetteville With An $8 Million Hotel Transformation
The Doubletree Hotel Fayetteville is operated by FHCC, LLC under a franchise license agreement with a wholly owned subsidiary of Hilton Hotels Corporation. ...more

Back to Departments

Sustainability and Economy Top of Mind at Eighth Annual Resort Conference
The themes of economic downturn and corporate social responsibility ran prevalent during the 8th Annual Resort Conference held at Hotel Del Coronado April 16-18, 2008 and presented by the Hospitality Sales & Marketing Association International (HSMAI) and the University of Denver's School of Hotel, Restaurant & Tourism Management. ...more

Asia Pacific Hospitality Enews - Week Ending April 25 - 2008
Weekly Hotel Industry News Roundup from Asia Pacific ...more

The Best Facelift in Boca Raton
The buzz of South Florida is of the reinvented Renaissance Boca Raton Hotel, and out of all the hotels in Boca Raton, Florida, this boutique Boca hotel draws out its true local flavor amongst all the rest by offering super-chic décor, savvy service, and the ideal location for travelers coming to Palm Beach County. ...more

Back to Departments