The American Hotel & Lodging Educational Institute (AHLEI) has awarded The Maslow Hotel in Johannesburg, South Africa the Certified Guest Service Property designation. To earn this distinction, the property trained employees with AHLEIs Guest Service Gold®, with 65 employees earning the Certified Guest Service Professional (CGSP®).
The American Hotel & Lodging Educational Institute (AHLEI) has introduced a new Guest Service Gold® training program that offers seven NEW elements to inspire and motivate hospitality professionals.
STRs SHARE Center crowned a team from Niagara University as the winner of its inaugural market study competition at HX: The Hotel Experience conference earlier this month in New York City.
Hospitality Sales & Marketing Association Internationals Washington, D.C., chapter will host an educational seminar, 'Distribution, Disrupters and the DC Market,' presented by noted lodging industry researcher Mark Lomanno on Nov. 19 in Arlington, Virginia.
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