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Hotel Industry News - Features
Sunday September 7th, 2008
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Page 4 of 15
A Common Sense Approach To Your Brand Message - By J. Ragsdale Hendrie
We struggle to communicate our Brand Message, as we attempt to influence, often times not adhering to a very basic template. Essentially...
2008-07-07
Features
more...
Food & Beverage - Profitable Special Events - By Joe Dunbar
One hint I have shared with my special event catering clients is the use of cost per guest statistics (vs. a % of sales). Catering is a v...
2008-07-07
Features
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Proven Method for Selecting Property Tax Representation - By Jim Popp, Esq.
Property taxes represent a significant expense item for hotels. Thus, when a tax assessment is deemed to be unfair, owners should careful...
2008-07-07
Features
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Ten Traps to Avoid with Employee Opinion Surveys - By Jim Houran
Employee Opinion Surveys can offer a strong ROI for organziations wanting to improve their business operations and relationships. However...
2008-07-03
Features
more...
Leadership Courage - Don't get bit by your own Rattle Snake - By Dr. Rick Joh...
Honest negative feedback is difficult to accept. It takes tremendous courage. I learned that twenty years ago. I thought I knew just abou...
2008-07-01
Features
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Associate Engagement - It All Starts At the Top - By Lizz Chambers, CHE, CHA
Woody Allen once said that 80 percent of success is showing up. Unfortunately, this accurately describes the mindset of the majority of w...
2008-06-30
Features
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Food & Beverage - Be A Pillar Of The Community - By Joe Dunbar
As you fight through the current economic downturn, try to find simple ways to improve profits. Recent articles suggest the higher cost o...
2008-06-30
Features
more...
Lessons from the Field - Updating marketing and sales strategies mid year NOW...
I have learned in my career to consider the marketplace, the competition and the overall trends and cycles if I expect to be successful. ...
2008-06-30
Features
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Mike 'Shiny' Dimond: One of the Great Hotel Sales Impresarios - By David M. B...
I have this great photo hanging on my office wall. It brings such a smile to my face every time I look at it. The smile will be mixed n...
2008-06-25
Features
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How to Make Safety a Marketing Plus, Not a Nuisance - By Ken Burgin
We all know about the bureauracy: forms to fill out, insurance costs, extra training and endless inspections.
2008-06-25
Features
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Driving REVPAR in the Current Economy: The Shift from Managing Demand to Gene...
In the past eighteen months, demand has remained relatively flat while rate has increased by between 7% in 2007 and almost 9% in 2006. T...
2008-06-24
Features
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Select Financial Performance - By Robert Mandelbaum and Steven Nicholas CHA
The great investment return that the limited-service segment can provide is probably the worst kept secret in the hospitality business. ...
2008-06-23
Features
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Personalized Hospitality Excellence Still A Deliverable! - By Doug Kennedy
Despite all the negative publicity we read these days about the erosion of customer service, genuine, authentic hospitality is still bein...
2008-06-23
Features
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Why Sensitivity Training Is Insensitive and Patronizing - By Simma Lieberman
I've often been asked if I 'do sensitivity training' - I found myself getting irritated by the very term 'sensitivity training', and didn...
2008-06-23
Features
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Stars Want to Meet the General Manager & Other Misconceptions - By Daniel Edw...
These days it seems every brand wants to hop on the celebrity bandwagon, and hotels are no exception. Having a star in-house can create g...
2008-06-19
Features
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Making Job Descriptions Work for You - By Ken Burgin
Can a Job Description guarantee perfect work?
2008-06-18
Features
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