In the e-book, hoteliers learn how to receive ongoing, responsive information about guests that help to outline areas for improving the hotel product. The e-book provides insight into understanding guest survey relevance, using surveys for market research, and researching the hotels reputation.
Lodging Interactive will be holding a free online webinar to discuss how hotels and resorts can use its CoMMingle Live Chat service to immediately increase group/wedding RFP submissions and drive direct bookings.
Lodging Interactive today announced it is offering special Search Engine Marketing (SEM) programs to all BookingSuite hotel customers. It was announced last week, via an email to all hotel members, that BookingSuite would no longer provide SEM services to its member hotels effective January 1, 2017.
Data Compiled from Online Reviews Showcases Hotels With Tremendous Guest Experiences