Smartphones (and tablets) play a significant role during each stage of the guest experience. Guests use their phones to research and book their hotel rooms online, to navigate the neighborhood surrounding the hotel, and even to write and post online reviews about their stay. One could say that the driving force behind this technological trend is primarily the millennial generation.
Wyndham Hotel Group today announced that it will streamline distribution of property photos for its global portfolio of hotels to more than 6,000 leading global distribution channels and tens of thousands of affiliated travel websites in nine languages in an effort to better showcase properties to travelers.
According to the research by IHG Rewards Club, nearly 40% of travellers agree that their smartphone is the most important item to take on holiday - and 67% agree that they will use it every single day. As a result, 1 in 10 travellers clock an impressive average of 70 hours online while on holiday - almost 20% of the actual time spent on a two week holiday.
Upon check in, EVEN Hotels guests receive an RFID room keycard, and for $8, may purchase a waterproof Smart Band® with a securely sealed RFID chip inside that stores and verifies guest data when scanned by a reader. Guests may take Smart Band® with them upon leaving the property, and re-use when visiting any EVEN Hotel. As each chip contains a unique ID number, the bands are impossible to duplicate.
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