Guests are embracing new technologies and apps on a daily basis, and hotel companies are trying their best to also get into the fray by developing their own guest facing applications to drive loyalty. All of this comes during the most fascinating time for the hotel industry as it grapples with the disruption from alternative lodging companies such as Airbnb and HomeAway.
Comparable Hotel total revenues grew 3.9% to $354.5 million - Comparable Hotel Revenue Per Available Room grew 3.7% to $54.65
CITS American Express Global Business Travel 2016 China Business Travel Barometer indicates the majority of organizations are continuing to invest in, and improve, their business travel programs to grow business and support employees
The goal of this course is to ensure that service providers feel confident and equipped to handle service interactions with hotel guests who are disabled - without the uncertainty, confusion, and missteps that often characterize the experience of both service providers and hotel guests with disabilities.
Posted 23 hours, 21 minutes ago
Posted 4 days, 17 hours ago