Hotel News Resource - Carol Verret Hotel Industry News

We all have things that we have been wanting to do, intending to do, etc. but for whatever reason didn’t do in 2011. It is way too easy to get caught up in the minutiae of the revenue management process. Opening and closing rates, inventory etc., and not pay attention to the trends in the discipline of hotel revenue management.

Webinar July 28 Social Selling for Hotels

This May Change Your Social Strategy! Webinar July 21

You know boutiqe and independent hotels have ‘arrived’ when most of the franchise chains now want to offer them franchise services and identities! However, those that want to maintain their independence now have resources to level the playing field with out paying franshise fees to be successfull independents!

We now have more ways than ever to maintain relevant contact with leads and prospects that are not yet ready to buy.

Sales Processes in a 2.0 World Webinar Series Presented by Carol Verret & Friends

We all have them. You know those customers that we wish we had 10, 20 (fill in the blanks) more like them!

This summer is an opportunity to finally drive rates as demand is predicted to be higher than last year - or is it?

Have you used social media to reach out to good leisure clients and 'sell' them on a rate or promotion? Do you have an active Fan or Friend base on your hotel Facebook page that you can generate business from?

Many hotel General Managers underestimate the power of their positions. In the day to day running of a hotel it is easy to lose perspective of how the hotel team and more importantly the customer perceives the General Manager.