SEATTLE-July 27, 2005-Diversified Computer Corp. (DCC), maker of GuestWare, the lodging industry's leading customer relationship management software, announced that it is leveraging SpectraLink Wireless Telephones to significantly improve the speed at which Rapid Response messages are transmitted throughout hotels. SpectraLink handsets receive and send messages through GuestWare using a hotel's wireless infrastructure.
CHICAGO—December 8, 2004—The Park Hyatt Chicago, a 200-room hotel located in the heart of the Windy City, has selected GuestWare customer relationship management (CRM) software to power its new communication center. Park Hyatt personnel will use GuestWare's CRM solution to respond quickly and efficiently to guest requests and simultaneously improve guest satisfaction.
SEATTLE—November 1, 2004—A partnership between GuestWare and e-mail services company iPost will provide the lodging industry’s leading hotel and management companies with an innovative approach to customer relationship management (CRM) that integrates e-mail and Web-based marketing with guest recognition and service delivery.
