Hotel News Resource - Gold Key Solutions Hotel Industry News

Winnie Palmer Hospital for Women & Babies Leads the Trend in Ultimate Patient Care

Five-Star luxury 'Hotel on Water:' residents of The World receive personal attention in hundreds of global ports

The Concierge Assistant Streamlines Stellar Customer Service for Ultra Luxury Resort

Concierge Assistant system enables historic property to meet 21st century guest expectations, contributes to a 97% guest satisfaction rate

Gold Key Solutions, developers of The Concierge Assistant(R) software system, announced it unveiled a new suite of hotel system software at the International Les Clefs d'Or (LCD) Congress in Vienna, Austria. New applications include Lost and Found, Key Control, and a Timed Services system for guest scheduling of spa and other services.

Staff utilizes The Concierge Assistant software to deliver a superlative service in luxury environment

Anticipating guest needs is the hallmark of Peabody's impressive service reputation

Top hotels trade tales of their most unique guest requests

It's all about the service at Boston's most luxurious hotel

Well-traveled guests transform concierge duties, expect more personalized services faster - By Michael Squires