Hotel Industry News Page 2

The American Hotel & Lodging Educational Institute (EI) has translated its Guest Service Gold training program into Spanish. Servicio Dorado al Huésped Programa de Entrenamiento features a Spanish-language training DVD and participant manuals presented in Spanish. The leader’s guide and lesson plans are presented in English.

Situated amid nine acres of lush landscaping and within minutes of many Fortune 500 companies, the 327-room hotel is centrally situated across the street from the King of Prussia Mall – the East Coast’s largest shopping destination – and within easy reach of Greater Philadelphia’s business, historic and cultural destinations, including nearby legendary Valley Forge National Historical Park.

Kerzner has entered into an agreement with Hainan Gezhouba Industrial Company Limited with the assistance of Greentown Hotel Management Co., Ltd., to develop and operate a new One&Only resort on Tufu Bay in Sanya, Hainan, China.

Looking for the path to the Memorable Experience for your guests? It all starts with the mood that prevails. If I am in bad humor, I am not receptive to those sensors you have created and marketed. That’s right, I need to be 'gruntled'.

IN-DEPTH: The process of nurturing internal experts that take care of social media marketing initiatives depends on several factors including the company culture, making social media intrinsic to marketing and a brand’s business operations, and the model for social media communications that’s been chosen for your brand.

Submission Deadline for Technologies is March 1, 2012

Comprehensive, Next-Day Field Research Now Being Delivered to Sydney Hoteliers

The Baird/STR Hotel Stock Index outperformed the S&P 500 and the MSCI REIT (RMZ) in January, which increased 4.4 percent and 6.3 percent, respectively.

ADR increases increases 3.1% to US$100.45

IQware is the technology destination of choice for vacation rental properties looking to bolster their business, efficiency and bottom-line results.