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  Hotel Industry News - Create PDF File

 Sunday November 23rd, 2008 
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Taking Greatness for Granted - By Roberta Nedry

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2007-08-03

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Company Information
Hospitality Excellence, Inc.
Contact Information:
Hospitality Excellence, Inc.
24 NE 24th Avenue, Suite 100
Pompano Beach, Florida 33062
954 739-5299
Click for Website
Click for Email
Consultants in guest experience management and audits, service excellence training for management and frontline employees and concierge development.

More Hospitality Excellence, Inc. News
The Weight of the Wait - Time is Money! - By Roberta Nedry
Guest Service: DON'T CALL ME SWEETIE! - By Roberta Nedry
Making a Mess out of Service - By Roberta Nedry
Having Reservations About Central Reservations? - By Roberta Nedry
Creating Service Athletes: The Golden Rewards of Cross-Training By Roberta K. Nedry

More Features News
Lessons from the Field - Enthusiastic and Sincere Attitudes Will Pay Off For Hotel Salespeople - By John Hogan
Customer Experience: If at First Impression You Don't Succeed - You Better Try Again - By Rob Rush
How To Address The 'Guest Experience' With Your Staff! - By J. Ragsdale Hendrie
Food & Beverage - 6 Cool Tools to Build Buzz and Customer Traffic - By Ken Burgin
Social Media for Hotels - What You Can Do in This Economy - By Neil Salerno
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