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  Hotel Industry News - Create PDF File

 Tuesday May 13th, 2008 
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Cornell Study Finds Work Climate Contributes to Hotel Service Excellence

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2008-03-27

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Company Information
Cornell Center For Hospitality Research
Contact Information:
Phone: 607-255-9780
Fax: 607-254-2922
Click for Website
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The Center for Hospitality Research at Cornell?s Hotel School conducts and sponsors research studies aimed at improving the hospitality industry?s fundamental operating knowledge.

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Cornell Restaurant Research Study of Guest Complaints Underscores Importance of Personal Contact

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