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Hotel Industry Forums |
Friday January 9th, 2009 |
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Maid Productivity
I am curious to know if the hotels in United States, Canada and Europe track maid productivity on daily basis. As the salaries and benefits form major component of expenses in the hotel industry, whether the controllers do calculate the maid productivity and waiter productivity.
As a controller who is in search of a position, I calculated maid productivity on daily basis and communicated this to the management and executive housekeeper on daily basis here in Canada. This was compared to budgeted maid productivity.
2006-12-01 Ravi Gautam |
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Maid Productivity
Productivity will vary with the hotel type and room requirements; however, I've had a lot of sucess implementing Pay Per Room programs.
When not on pay per room, I recommend trying to keep housekeepers will a full day of rooms. Forecasting occupancy correctly is key. If you give them too many rooms they quit in frustration. If you give them too few rooms, they slow down. Some of this may be intentional, but a lot of it just has to do with having access to the room. Guests don't check out fast enough or tell them to come back later. They end up waiting on the guest and it stretches out their day if they don't have enough rooms to keep them busy. My staff cleans about 14 - 17 rooms a day. 15 is the ideal.
2007-06-12 Scott |
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Maid Productivity
Productivity will vary with the hotel type and room requirements; however, I've had a lot of sucess implementing Pay Per Room programs.
When not on pay per room, I recommend trying to keep housekeepers will a full day of rooms. Forecasting occupancy correctly is key. If you give them too many rooms they quit in frustration. If you give them too few rooms, they slow down. Some of this may be intentional, but a lot of it just has to do with having access to the room. Guests don't check out fast enough or tell them to come back later. They end up waiting on the guest and it stretches out their day if they don't have enough rooms to keep them busy. My staff cleans about 14 - 17 rooms a day. 15 is the ideal.
2007-06-12 Scott |
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