Hotel Industry Forums

It was delighted to read of your article.

Hotel has so many query of room accommodations and Limousine Services, some of guests requested for their pick up from airport to hotel and some how for their return (drop) from Hotel to Airport, whole day rental in town and out of town sightseeing, and etc. Therefore Hotels Font Office Member is necessary enquires of their transportation of costs in details facts by facts, reconfirmation is the most important and its knee of point.

Reservation team have to mentioned details of guest queried to reply not latter than 24 hours. We need to avoid dissatisfaction of guest that we have to check healthiness of vehicle, cleanliness, time management of Hotel-Airport-Hotel, performance and personality of chauffeur. However, we have to train our limo chauffer how to care our guest upon arrival, efficient to choosing of route and land to interest our guest on the way to hotel.

Thank you for sharing of your Hospitality knowledge.

With kind regards,
Lilly Kyu
Guest Services Manager


Kan Yeik Tha Road, Yangon, Myanmar.
Tel: +951-249255
Fax: +951-280412
E-mail : fom@kandawgyipalacehotel.com.mm

2007-11-25 Lilly Kyu