One Simple Question that Unlocks Sales, Growth & Loyalty - By Ken Burgin
You may have run surveys before: with restaurant or cafe customers, in hotel guest rooms or for club members. The results can be useful, but are often complex and the response rates may be small. Staff may find them difficult to understand or feel they 'don't apply to them'....more
Boston Lodging Shows off Hometown with Fun Boston Vacation Packages
The Embassy Suites Boston - Logan Airport Hotel, a popular choice for accommodations near Boston Logan Airport, invites guests to enjoy an historic vacation this summer with a selection of enticing packages designed to show off the best in the city. ...more
Atlantis Rising
A trio of experienced hospitality leaders join Atlantis Hospitality Group - a new consulting firm dedicated to providing cost-effective solutions to specific hotel operational needs...more
Hitwise June 2008 Travel Category Report
The Hitwise Travel Report provides marketers an understanding of the competitive online travel landscape in terms of competitive clickstream, including traffic sources and referred destinations....more
EU officials name misleading travel Web sites
European Union and Danish officials named seven online travel operators and airlines Thursday in an ongoing crackdown against misleading ads and price schemes....more
Social networks target business travelers
Researching a business trip once involved guidebooks and the advice of a handful of friends. But if corporate travel companies have their way, executives will soon be consulting social networking sites and an endless stream of strangers for the secrets of the road....more
Hotel Shangri-La Santa Monica Set to Reopen Doors in October 2008
Hotel Shangri-La is an architectural gem and iconic landmark on the Pacific Ocean in Santa Monica, California. It is a beacon of Art Deco beauty, Hollywood allure, and Los Angeles history, with expansive ocean views from every room....more
HSMAI's 2nd Annual Hotel Sales Strategy Conference will focus on Maximizing Revenue and Resources in a Changing Economy. Held September 9, 2008, in conjunction with HSMAI's Affordable Meetings(R) National in Washington DC.
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