Dare To Be Better - By J. Ragsdale Hendrie
It is a strenuous leap from the pretty good to the excellent, and that chasm represents a stretch for many of us. So, let's focus on what we do well and aim to move the Hospitality Bar gradually....more
Food & Beverage - Food Cost Control ROI - By Joe Dunbar
If you've invested the time and money to build a food cost management system, this year will give you an above average return on investment. The reason your ROI will be higher is the edge may keep you in business. Many of my clients have seen their sales decline from 2007. Certainly, everyone has seen an increase in their cost of sales. Energy costs are soaring and the impact is seen in every delivery. ...more
Cape Town, South Africa Market Overview
Cape Town has the potential to become one of the world's top lodging markets. With the rising anticipation for FIFA World Cup 2010, it will be interesting to see how the lodging industry in Cape Town and the overall economy of South Africa evolve....more
Bill Marriott - This Senseless Tragedy
I am very sad to report a terrible tragedy at our Marriott hotel in Islamabad, Pakistan. At approximately 7:00 p.m. local time, a large truck pulled up to the security checkpoint of the heavily guarded hotel and exploded. The huge blast engulfed the front of the hotel and ruptured a gas line, which caused a large fire to break out....more
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