Watch Smartstay iPhone Hotel App from O’Rourke Hospitality in Action!

SmartstaySM is a revolutionary iPhone app customized to your own hotel brand. The SmartstaySM hotel app serves as a 24/7 concierge and provides users with a micro mobile website, real-time news about events, and an interactive city guide. ...more

Amy McPherson Celebrates 35th Anniversary of the Amsterdam Marriott and Discusses Growth in Europe

Amy McPherson Celebrates 35th Anniversary of the Amsterdam Marriott and Discusses Growth in Europe ...more

In Search of Customer Loyalty - By Madigan Pratt

Every hotel wants more loyal guests. The rewards for individual properties are well documented; loyal customers: ...more

Put that cookie-cutter away! By Frances Kiradjian

The Boutique & Lifestyle segment has emerged through a maze of big brands and frequent guest programs to become a prominent lodging category, highly sought after by consumers and investors alike. ...more

Accor Readies Vietnam Expansion

Accor announced its strategic expansion plans for Vietnam. This plan includes additional hotels within the Novotel, Mercure hotel brand, launching of the ibis brand and MGallery label and the ambitious goal of doubling the number of rooms under management in the Vietnam by 2012. ...more

Interstate Stockholders Approve Merger

Interstate Hotels & Resorts (NYSE: IHR), a leading hotel real estate investor and the nation’s largest independent hotel management company, today announced that its stockholders approved, at a special meeting held today, the merger agreement by which Interstate will be acquired by Hotel Acquisition Company, LLC. ...more

Nevistas Offers Hotel Sale Leaseback Financing Program for Flagged Hotels

A financing alternative that frees up capital allowing the owner to invest back into the same or different business. ...more

Fairmont Hotels & Resorts Dives Into Ocean Conservation

Restaurants showcase sustainable seafood throughout April ...more

WARNING TO HOTELS...Don't Use Free Link Shortening Services in Your Marketing

A few months ago we wrote about the many reasons why hoteliers should not be using free link shorting services such as TinyURL and Bit.Ly. While there are numerous free services available, most put your hotel at risk and may cost you dearly in lost business opportunities. The Internet is still a little like the ...more

Starwood Hotels Hit With $3 Million Verdict For Unlawful Retaliation

Immigrant Baker at the Westin Hotel in Times Square Awarded $3 Million by a Federal Jury Because of Hidden Camera Installed in Retaliation for Discrimination Complaints Will Return to Work Today ...more

HSMAI Introduces New Resort Business Summit & Customer Connection

Summit to Include Presentation of Resort Marketer of the Year, Keynote by Michael Tchong, and Customer Event with Meeting and Incentive Professionals ...more

Webinar: Selling Hotel Rooms to the Video Generation, March 23rd, 2:00pm Eastern/11:00am Pacific

Register for this Complimentary Webinar to Learn What Every Hotelier Needs to Know about using Online Video to Appeal to Different Generations of Travel Shoppers. ...more

O'Rourke Launches SmartstaySM IPhone App to Open Mobile Channel for Hotels

O'Rourke Hospitality Marketing, a full-service marketer specializing in the hospitality industry, has just launched SmartstaySM a one-of-a-kind iPhone app that hotels can customize to reflect their own hotel brand. ...more

STR Reports U.S. Hotel Pipeline for February 2010

The total active U.S. hotel development pipeline includes 3,551 projects comprising 368,740 rooms, according to the February 2010 STR/TWR/Dodge Construction Pipeline Report released this week ...more

STR Reports Canada Performance for Week Ending 6 March 2010

In year-over-year measurements, the industry’s occupancy decreased 0.4 percent to 55.3 percent. Average daily rate fell 0.9 percent to finish the week at CAD$125.36. Revenue per available room for the week dropped 1.3 percent decrease to CAD$69.36. ...more

Luxury Link Releases 2010 Consumer Survey Results

Online Luxury Hotel Deal Expert's Annual Survey Reveals Preferences, Travel Booking Practices and Most Sought-After Destinations of More Than 6,000 Travelers ...more

Amadeus Survey: 800 North American Travel Professionals Voice Optimism, Innovation for the Year Ahead and Beyond

Travel professionals report a confident outlook and see an increased role for service, technology, and specialization to serve the needs of future travelers ...more

US Airlines February Traffic Slips by 2.4%

With almost 50% of traffic numbers available, the February pax numbers are down by more than (2.4%) ...more

Travel Companies Grapple with 'New Normal'

As the recession sapped demand for travel, hotel operators got creative. They shut down restaurants, closed floors and even cut back on newspaper delivery to ride out the downturn. ...more