Crestline Hotels & Resorts Appoints Michael Broadhurst General Manager for the Hotel Derek in Houston, TX

Crestline Hotels & Resorts, Inc. today announced the appointment of Michael Broadhurst as General Manager for the Hotel Derek in Houston's Galleria area. ...more

Knowland Hires Brian Marriott As Director of Communications

Former presidential appointee brings proven record to innovative business development firm ...more

Four Points by Sheraton Set to Debut Sixteen Properties on Three Continents

A billion-dollar rejuvenation continues to pay off for Four Points by Sheraton, which today unveiled a global pipeline that is set to ramp up its portfolio by 16 properties in 2010. Four Points currently operates 148 hotels in 24 countries. ...more

Green Key and Expedia to Recognize Sustainable Hotel Operations

Leading Travel Website Incorporates Green Lodging Certifications into Hotel Listings ...more

Want To Improve Staff Productivity? Hire Teachers - By Joseph M. Gravish

Every once in awhile an author’s think-piece hits the bulls-eye. A recent article by Elizabeth Green titled ‘Building a Better Teacher’ (New York Times, March 7, 2010) does just that. But what does this have to do with hospitality? Actually, it’s a no-brainer. ...more

Can the Design of Guest Experiences Be Copied? - Through The Eyes Of A Hotel Butler - By Osvaldo Torres Cruz

Nowadays, differentiation is one of the main goals every Hotel aims to as a company, because it has been demonstrated that it influences the positioning and achievement of competitive advantages in the international market. Hotels have thus developed dissimilar strategies to achieve differentiation and obtain the success sought. However, it is well known that success is coveted by all, and each day it becomes more difficult to prevent these tools being copied by other Hotels in the process to obtain same results. ...more

Yes, There’s (Finally) an App for That

REVPAR GURU Launches iPhone RevPAR Calculator App ...more

Mastering Internet Marketing in 2010: Results of the 4th Benchmark Survey on Hotel Internet Marketing - By Max Starkov, Mariana Mechoso Safer and Evan Rosenblum

With 2009 over and hoteliers feeling more optimistic, HeBS sees two very different approaches to hotel Internet marketing in 2010: on one side, some hoteliers are still extremely cautious when spending marketing dollars; on the other, hoteliers are hitting the ground running with more expansive online marketing budgets and an enthusiasm to participate in new initiatives. ...more

Guest Satisfaction - February 2010 Chatter Guard Benchmark Report Is Released

Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its February 2010 report. ...more

Luxury Link Launches New Family Travel Deal Site

Aggregating the Best Deals in Family Travel, FamilyGetaway.com Makes Memories for Families and Saves Them Up To 65% Off ...more

Hyatt Summerfield Suites™ Fort Lauderdale Airport-South Celebrates Grand Opening

Hyatt Hotels & Resorts and OTO Development, LLC, today announce the opening of Hyatt Summerfield Suites Fort Lauderdale Airport-South, completing the final phase of the country’s first joint Hyatt Place and Hyatt Summerfield Suites development. ...more

Westin Hotels Makes Debut in Austin, Texas

he Westin Austin at The Domain Inspires Wellbeing In the Heart of the City's Premium Lifestyle Center, Close to Leading High-Tech Businesses and Live Music Venues ...more

Lodging Hospitality Launches Franchise Fee Calculator

Online Tool to Assist Hotel Executives in Calculating their Next Business Opportunity ...more

U.S.-Cuba Travel Summit Features Senator Dorgan, Cuban Ministry Officials, Travel and Investment Specialists

The U.S.-Cuba Travel Summit, March 24-26 in Cancun, features a unique opportunity for travel professionals to connect with Cuban officials and travel specialists. U.S. travel professionals and others interested in being at the front of the opportunity when travel opens to Cuba will want to attend this one-of-a-kind conference. Presented by Alamar Associates in association with NTA and sponsored by USTOA, the U.S.-Cuba Travel Summit offers presentations from top Cuban officials and local travel specialists on the state of tourism and opportunity for investment in Cuba. ...more

JAL Hotels Co. Implements a New Program Allowing JAL Mileage Bank Members to Earn More Miles

JAL Hotels Co., Ltd. has announced that effective April 1, 2010, the company is implementing a new mileage program for JAL Mileage Bank (JMB) members. All 58 hotels managed under the company’s two brands, Nikko Hotels International and Hotel JAL City, will participate in the program. ...more

Starwood Hotels Runs Top-secret Loyalty Pilot Program That Targets Rivals' Customers

As the hotel loyalty war among the big chains intensifies, Hotel Check-In has learned that Starwood Hotels is running a top-secret loyalty program that targets some of its best customers - in addition to those of its biggest rivals (Marriott, Hyatt and Hilton). ...more

VIDEO: 7 Steps to Successful Travel EBusiness – A Holistic Approach

VFM Leonardo, the leader in online visual content distribution for hotels, has launched a new episode on VTV Channel: 7 Steps to Successful Travel eBusiness – A Holistic Approach with Robert Cole the Founder of RockCheetah, a hotel marketing strategy and travel industry technology consulting practice. ...more

SuiteLinq to Deploy Multi-Platform Digital Services at New InterContinental New York Times Square

New York’s Times Square will welcome its newest luxury hotel this summer with the opening of InterContinental Hotel Group’s 607-room, 36-story property at 44th Street and Eighth Avenue. Located in the heart of the midtown Manhattan Theater District, the impeccably designed hotel will offer guests an in-room digital experience supplied by SuiteLinq, Inc., an Exton, PA, based provider of content, connectivity, and commerce solutions for hospitality and extended-stay environments. ...more

NYC Hotel Business Turns Corner In February

The hotel business in New York City has begun to turn the corner as Sean Hennessey, CEO of Lodging Advisors, told the Greater New York Chapter of the Hospitality Sales & Marketing Association International (HSMAI) that based on an analysis of STR data, he forecasts that New York City hotel RevPAR turned positive in February 2010, the first time since September 2008. ...more

STR Reports US Performance for Week Ending 6 March 2010

In year-over-year measurements, the industry’s occupancy ended the week with a 4.0-percent increase to 54.9 percent. Average daily rate dropped 3.0 percent to finish the week at US$96.05. Revenue per available room for the week was up 0.9 percent to finish at US$52.75. ...more