Bad Workmen or Poor Tools? - By Caroline Cooper

The saying goes 'a bad workman always blames his tools'. But is it always the workmen that are at fault? ...more

Up-selling at the Front Desk - By Leora H Lanz and Lacey Hagen

With the increasingly dominant role of technology, methods for making travel plans have changed dramatically over the past decade. ...more

Omni Hotels & Resorts Earn Highest Ranking From J.D. Power and Associates

Annual Study Ranks Hotel Brand Highest in Guest Satisfaction Among Upscale Segment ...more

Arnold Palmer, Concord Hospitality to Build Springhill Suites Hotel in Latrobe, Pa.

'Green' Hotel Expected to Open in 2011 ...more

Cassidy Turley Hospitality Group Sells Holiday Inn / Silicon Valley

Cassidy Turley BT Commercial is pleased to announce its Hospitality Group has successfully completed the sale of the Holiday Inn Hotel San Jose/Silicon Valley. Ric Russell, in collaboration with Scott Griemsmann and Eric Gunderson, successfully represented both buyer and seller in the sale of the 130,000-square-foot, 208-room hotel for $10,500,000. The sale price translated to a price of $81 per square foot, or $50,480 per room. ...more

Rezidor Announces the Park Inn Lagos, Ikeja in Nigeria

The 135-rooms property is scheduled to open in 2013 ...more

Carlson Continues Its Strategic Expansion in India With the Opening of Its 30th Hotel

Hotel Opening Strengthens Carlson's Position as India's Largest and Fastest-Growing International Hotel Operator ...more

Hyatt Breaks Hotel Traditions from Front Desk to Freebies - USATODAY

Hyatt has been changing during the hotel industry's biggest downturn since the Great Depression, which has hammered upscale hotels particularly hard. The company has started to show success, reporting increases in occupancy during the first quarter. But the real test will come when travel rebounds and hotel rates are likely to rise. ...more

Two-for-One Solution

IQware Global PMS offers a complete solution for Orlando’s Blue Heron Beach Resort and the Festiva Management Group’s family of interval ownership properties. ...more

Aptech’s Profitvue Back Office Accounting Selected by Four Hotel Companies

Profitvue Picked for Its Comprehensive Hotel Accounting Functionality, Professional Support and Training ...more

ERevMax Expands Footprint in Asia Pacific

Channel management pioneer prepares for accelerated growth in emerging markets ...more

Learning from the Best Airlines on Social Media: SimpliFlying Launches Six Airline Case Studies

SimpliFlying has earned its reputation over the years by offering thought provoking insights into the world airline branding. And nothing has been as instrumental affecting airline brands as social media. ...more

Holiday Inn Leading Hotel Brand with More Than 240,000 Rooms

Hotel Brand Ranking 2010 dominated by brands of Choice Hotels – tophotelchains.com is the new online database for hotel group profiles launched ...more

U.S. Lodging Industry’s Six-Year Profitability Streak Comes to an End

For 2009, the U.S. lodging industry posted pre-tax profits of $16 billion – down from $25.8 billion in 2008 – and $127.2 billion in sales – down from $140.6 billion in 2008, according to the American Hotel & Lodging Association (AH&LA) Lodging Industry Profile (LIP), an annual statistical analysis of the industry. ...more

Brazil - The Obstacles to Making New Hotels Feasible - By Cristiano Vasques

The crisis is behind us, but there are still many obstacles to opening new hotels. When you identify a good opportunity, don’t let it slip out of your grasp. ...more

June 2010 - Strongest Month for RevPAR Growth of 2010 Causes a Surge in Profitability in London

UK Chain Hotels Market Review – June 2010 ...more

Food & Beverage - Cash Control: How to Make the Systems Stronger - By Ken Burgin

Given the rivers of cash that flow through most bars, hotels and restaurants, it's surprising how weak the internal controls can be, expecially with small operators. ...more

Canadian Hotel Real Estate - Mid-Year Transaction Highlights

Mid-year transaction volume rose to an estimated $273 million with 32 hotels trading nationally. Although the number of trades declined from the 42 reported in the same period last year, aggregate volume increased 12% from the $244 million on-record for the first six months of 2009. ...more

Knowland Group Finds Twilight Heartthrobs Increase Hotel Sales

Team Edward vs. Team Jacob Can Mean Big Bucks for Twilight-inspired Packages at Small Properties ...more

J.D. Power and Associates Reports: As Industry Begins to Rebound from Downturn, Satisfaction with Hotels Increases Notably

Drury Inn & Suites, Hilton Garden Inn, Homewood Suites, Microtel Inns & Suites, Omni Hotels and The Ritz-Carlton Rank Highest in Customer Satisfaction ...more

Early Signs of a Hotel Rebound - New York Times

The hotel industry in the United States appears to be rebounding this summer, mainly because of strengthening business travel. Travelers should not count on last-minute availability. So far the biggest beneficiary is New York, though other cities on the East Coast are starting to report gains as well. And the upscale, full-service hotels that have long been favored by business travelers have benefited more from the upturn in demand than the midlevel brands, industry analysts say. ...more