Innovative approach reduces manual data entry, increases data accuracy and accelerates responses to corporate and agency customers
Lanyon (www.lanyon.com) announced today that InnLink, a leader in the hotel reservations processing industry, executed a multiyear agreement with Lanyon to provide RFPpublisher to its hotel members. InnLink joins a global and growing community of hotel companies that license RFPpublisher™, the hotel industry solution for RFP management.
Mike Otten, Director of Sales and Marketing for InnLink, explained, “We started by discussing our requirements with Lanyon. Since our hotel members come from all segments of the hotel market, we needed to deliver to our members a program that fits with InnLink’s standards for customer focus, high quality and efficiency. We also wanted to be extremely active in the RFP management process, helping our hotels to manage their agency and corporate relationships.
“Working closely with Lanyon and our Central Reservations System (CRS), we deployed a solution through which initial property data loading, modifications, and relevant content changes made in InnLink’s CRS are automatically fed to RFPpublisher, eliminating the need for re-keying content. We integrated two different and independent systems to make the process easier while simultaneously increasing data accuracy and consistency. InnLink properties using RFPpublisher can expect a reduction in the amount of time it takes to prepare their corporate and agency RFPs.”
“InnLink leveraged the immense flexibility within PropertyVault and its publishing modules”, said Mario Sagastume, Lanyon’s Executive Vice President Global Sales. “For Lanyon, a key component of every implementation is to understand each client’s content needs and business process requirements and then use the technology to address those needs and requirements. As the richest central repository of content and rates, PropertyVault interfaces with the GDS, ADS and CRS, reflecting the needs of each client.”
About InnLink, LLC
Founded in 1991, InnLink (www.innlink.com) specializes in the processing of reservations for hotels and hotel companies including comprehensive private-label voice reservations (vLINK), seamless GDS connectivity (eLINK), and a variety of Internet products including a private label Branded Booking Engine (iLINK).. InnLink provides a real-time environment for hotel management to maximize channel-managed, reservation revenue streams. Central to InnLink’s service is a dedication to excellence and to superior customer service and support. InnLink is a wholly owned subsidiary of ShoLodge, Inc. (NASDAQ: LODG) of Hendersonville, Tennessee.
About Lanyon
For 20 years, Lanyon has focused on delivering exceptional content distribution technologies to the travel industry. Today, Lanyon is the recognized leader in Content Management, Channel Management and Process Improvement Solutions for the hotel industry and their partners. From its early success with GDS publishing and productivity tools to its latest Internet applications, Lanyon products are found in travel-related companies that effectively market their services electronically.
Lanyon is headquartered in Dallas, Texas.
For more information, visit Lanyon’s website: www.lanyon.com.
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