Knowcross Solutions is pleased to announce the TRITON IP Telephony Mobility module today. TRITON version 2.26 now integrates with the Alcatel Communication Platform Omni PCX Release 6.2 on Windows XP running on hardware configuration OXE IPTOUCH 4038.
The use of IP telephony in the hotel industry is gaining momentum. Hotels are increasing their adoption of IP phones and DECT phones to enhance staff mobility while driving down communication costs. Knowcross' customers can now choose among DECT phones, IP phones, pagers, mobiles, and PDAs for job allocation, job dispatch, job update and other messaging functionalities provided by Triton.
'With the new interface, TRITON users now have the freedom to choose from a broader mix of wireless messaging devices' says Pradeep Bhutani, Vice President, Technology at Knowcross.
About Triton
Service, personalization, recognition, efficiency, and zero maintenance problems are the real drivers of revenue and customer loyalty. TRITON, a product of Knowcross, has been developed to address the needs of hotel managers who strive to excel on these parameters. Triton enables them to create the equivalent of a six-sigma process for service delivery and guest satisfaction.
About Knowcross
Knowcross was founded in 2002 with the objective of developing next-generation technology solutions for the hospitality industry. TRITON, its first product suite, is deployed at leading hotels belonging to Hyatt, Intercontinental, Sheraton, Oberoi, Hilton and other internationally renowned brands in Asia, Middle-East and the Americas. Knowcross is a preferred provider to 'Leading Hotels of the World, Ltd.' and a member of 'Leading Service Provider Network'.
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