Wyndham Hotels Settle Hidden Charges Case
The state of Florida has reached a $2.3-million dollar settlement over undisclosed automatic surcharges improperly imposed at hotels run by Wyndham International, Inc., according to Attorney General Charlie Crist.
The most significant feature of this settlement is that LXR, which purchased the Wyndham chain last August, will implement business practices nationwide, as described in the settlement, even though Crist's office sued over practices at four Florida hotels. The settlement provides for consumer restitution and requires that the hotels change this business practice.
The investigation into the Wyndham hotels focused on adding charges to guest bills without properly disclosing the charges. The investigation began in 2001 when automatic hotel charges, such as resort fees, resort tariffs, energy surcharges and parking/transportation fees appeared on several state employee travel vouchers.
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Source - ConsumerAffairs.Com Inc.
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