The Cornell University School of Hotel Administration will offer ten new courses as part of its expanded Professional Development Program (PDP) for hospitality managers and executives.
In the new courses, Cornell faculty members will bring unique perspective to subjects that have emerged as crucial to hospitality industry managers. 'These new courses will help professionals stay on top of emerging trends and technologies,' says Tom Kline, Director of Executive Education. 'Through continual refinement to the curriculum, our faculty provides cutting edge insights into the strategic, managerial and operational practices that are shaping the future of the hospitality industry.'
New courses include Operations Management for the Hospitality Industry, which examines the use of decision models and tools to enhance operating performance. Another new course, Introduction to Six Sigma Quality Management in the Hospitality Industry, is designed to help managers maximize efficiency and productivity. Other new offerings include Predicting Customer Choices for Increasing Market Share and Revenues; Restaurant Development; Customer Attitudes and Behaviors: Understanding Your Market; Real Estate Finance and Capital Markets: Structured Finance; Hotel Managers' Guide to Information Management; Franchising in the Hospitality Industry; Workforce Staffing and Scheduling; and Powerful Management Presentations: Generating Results Through Effective Communication.
PDP courses will be offered on three continents -- on the Cornell campus in Ithaca, New York, in Brussels, Belgium, and in Singapore. Participants will learn from Cornell faculty members who have vast experience predicting, formulating, and testing strategies for effective management. The PDP faculty are professional educators skilled at helping managers relate theory to practice.
'My professors were all very passionate about the industry, and their extensive knowledge and enthusiasm has made a positive contribution to me in my current role,' commented Laura Visconti, director of Operations, Sentry Hospitality. 'I found the entire PDP experience extremely worthwhile, and I highly recommend the program to others.'
More than 1,000 professionals from nearly 100 countries attend Cornell Hotel School executive programs annually. In addition to mastering the coursework, participants benefit from building friendships with an internationally diverse assembly of colleagues.
Says Andy Au, deputy general manager at the Guangdong Hotel in Hong Kong, 'Cornell develops a platform for us to enrich our knowledge, and provides us an invaluable experience interacting with new friends from around the world.'
For more information about the Cornell Hotel School's Professional Development Program, please visit www.hotelschool.cornell.edu/execed/pdp.
A unit of the Cornell University School of Hotel Administration, the Office of Executive Education provides educational seminars, courses, certifications, and other learning opportunities for professionals in the hospitality industry. These opportunities are presented by renowned Cornell faculty in face-to-face classroom based learning on the Cornell campus or at sites anywhere in the world. Online courses and certifications are also available. The Office works with hospitality companies to support the development of management and leadership talent and to enhance the profitability of these companies. To learn more about the Office of Executive Education and the learning opportunities available, please visit: www.hotelschool.cornell.edu/exceed, or contact Tom Kline, Director, Office of Executive Education, Cornell School of Hotel Administration by email at exec_ed@cornell.edu or by phone at +1 607 255 4919.
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