Starbucks will close 7,100 stores nationwide for three hours on the evening of Feb. 26 to retrain about 135,000 in-store employees and people who oversee the stores.
We will have all new standards for how we create the drinks," said spokeswoman Valerie O'Neil. "They will be trained in creating the perfect shot, steaming the milk and all the pieces that come together in a drink."
Some people have speculated Starbucks will return to manual espresso machines, but O'Neil said the espresso-making equipment will be the same. "It's really about ensuring that the customer experience that we provide is the best that it can be."
Starbucks began informing workers over the past couple of days. It will close company-operated stores from 5:30 p.m. to 8:30 p.m. local time Feb. 26.
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Source - Seatlle Times
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