Hotel is nation's first to reward its sniff-staff
Ever since she was a little girl in the Robert Taylor Homes, Linda Davis has hated cigarette smoke -- hated it. The soft-spoken Swissotel housekeeper, who wears a four-star-crisp white apron and immaculate matching sneakers and socks, winces at the memory of her mom filling her childhood home with billows of tobacco exhaust.
To demonstrate how it makes her feel, she massages her temples as if fighting off another tension headache -- the kind she gets only when facing the remains of cigarettes, pipes or cigars.
Especially cigars. "They're the worst," says Davis, 34, her ever-present smile curdling for a moment in disgust.
Back when her mother turned the family apartment into a smoke box, Davis fought back by flinging open the windows, even when winter weather might discourage it. Now, when Davis walks into a Swissotel room and catches that telltale scent -- and she can always catch it, thanks to her hair-trigger headaches -- she sets about freshening the premises, changing the linens.
Then she turns the guest in, for which she gets a $10 reward -- while the offender gets slapped with a $250 fine.
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Source - Chicago Tribune
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