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Willard InterContinental Washington D.C. Chief Concierge Robert Watson appointed President of Les Clefs d'Or International |
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InterContinental Hotels & Resorts announces the appointment of Robert Watson, Chief Concierge of Willard InterContinental Washington D.C., as International President of Les Clefs d'Or International, the professional society of hotel concierges. |
Jenifer Zeigler, Senior Vice President, Global Brand Management, InterContinental Hotels & Resorts, said: "This appointment and honour symbolizes Robert's many years of dedication, hard work and training in the concierge profession, and InterContinental Hotels & Resorts' commitment to the role of the concierge."
In his new role, as International President of Les Clefs d'Or International, Watson will lead the global efforts of the prestigious association, first founded in 1929 in Paris and today represented in over 50 countries by more than 3,000 members. As the world's first truly global hotel brand and one that is committed to providing guests with authentic and enriching local experiences, InterContinental Hotels & Resorts regularly consults with Les Clefs d'Or International. It is also the world's only hotel brand to offer destination specific concierge websites and videos, so guests have access to full concierge services even before they arrive at the destination.
Watson brings over 30 years of concierge service experience to his new role, which he accrued from working in hotels spanning the globe. Prior to joining Willard InterContinental Washington D.C., Watson held various Chief Concierge positions at luxury hotels across the UK, Europe and Africa. He has also been a 25-year member of the Golden Keys of Great Britain, and speaks five languages including Spanish, French and Italian fluently.
Zeigler added: "This is a tremendous accolade for InterContinental Hotels & Resorts, which strives to keep our guests in the know by facilitating authentic and enriching experiences beyond the usual attractions. Across our global portfolio of hotels, the concierge plays a very special role. We are the first to offer our guests pre-arrival access to our concierges through innovative tools such as websites and videos. Having one of our most experienced concierges appointed leader of Les Clefs d'Or International is a great tribute to InterContinental's global commitment to the concierge profession."
A British citizen, Robert is married with three children and resides in Washington D.C.
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