Expedia.com Makes Sweeping Changes to Increase Flexibility and Value for Travelers

2009-05-27
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  • Expedia Expedia.com(R), the world's leading online travel site, today announced sweeping changes to its service policies, eliminating change fees and cancel fees on all hotel, car rental and cruise reservations and on virtually all flight reservations. In addition, Expedia.com no longer charges online air booking fees.

    Expedia.com's announcement to eliminate its air booking fees for flights booked online follows a promotion-based trial which began in March. The removal of Expedia.com change fees and cancel fees on all hotel, car rental and cruise reservations and on nearly all flight reservations is new for Expedia.com and allows travelers an unprecedented level of flexibility. Some other online travel providers charge as much as $30 per person to change or cancel flight or hotel reservations booked with them.

    'Today we are announcing the next step in Expedia.com's ongoing efforts to provide our travelers the greatest selection, flexibility and value available anywhere in travel. Our aim is to be the single best place for people to book their travel. This is all part of our commitment at Expedia.com to put the traveler first in everything we do,' said Tim MacDonald, general manager of Expedia.com.

    About Expedia
    Expedia is the world's leading online travel provider, helping millions of travelers per month easily plan and book travel. Expedia (www.expedia.com, 1-800-EXPEDIA) aims to provide personalized service, the latest technology and the widest selection of vacation packages, flights, hotels, rental cars, cruises and in-destination activities, attractions, and services. With the Expedia Best Price Guarantee, Expedia promises to offer to its customers the best rates available online for all types of travel. Expedia.com is an operating company of Expedia, Inc. (NASDAQ: EXPE).


    Logos, product and company names mentioned are the property of their respective owners.

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