Hotels.com Hotel Reviews Reveal What Guests Are Thankful For

2010-11-16
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  • Hotels.com Over 1 Million Hotels.com Guest Reviews are an Important Influencer When Booking a Hotel Room for the Busy Thanksgiving Travel Period

    With over 1 million hotel reviews, customers ofhotels.com® are letting the world know the reasons why they are most thankful for hotel stays booked on hotels.com, a leading provider of hotel rooms worldwide. Customer feedback plays an important role in the decision process of many travelers and only past guests who have booked their hotel room through the hotels.com website are able to submit a review. Whether it's the over-the-top customer service, beautifully appointed rooms, delicious dining or convenient and centrally-located properties, hotel reviews from hotels.com offer customers a glimpse inside before ever stepping foot on property.

    "Hotels.com guest reviews offer a candid and unbiased look into over 85,000 properties offered on our site – worldwide," saysTaylor L. Cole, APR, director of public relations for hotels.com. "A property is considered exceptional when it consistently receives rave reviews from guests who have had an outstanding hotel experience. We encourage our guests to speak openly and honestly about their experiences at properties on our site so that others can trust the feedback of hotels.com guests."

    Hotels to be Thankful For

    A recent hotels.com guest on a business trip to Houston was thankful for their comfy bed, speedy valet and exceptional room service at Hotel Zaza where room rates start at $179 per night. "I truly enjoyed my time here at Hotel Zaza. I started each day with room service and the price was reasonable for the first class food and service. The valet service was very fast. My suite was so well decorated and the bed gave me the best rest ever. I very much felt at home at Hotel Zaza."

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    In New Orleans, where the jazz is hot and beads are flying, guests are giving rave reviews to the Country Inn & Suites By Carlson located in the French Quarter. With over 600 hotel reviews, this three star property is recommended by 96% of past hotels.com customers. A recent hotels.com customer on a trip had this to say about the property, "The hotel is a gem. Perfect location for French Quarter, etc. Clean. Staff is extremely friendly and helpful in every way. I highly recommend this hotel." Rooms start at $99 and the hotel offers complimentary breakfast during the Hotels.com Thanksgiving Sale .

    Hotel Monaco Chicago consistently receives high marks from reviewers on hotels.com. The windy city gem offers room rates starting at $149 per night. A hotels.com reviewer had this to say about Hotel Monaco Chicago, "In addition to comfortable, clean rooms, the staff of the Hotel Monaco were very courteous and accommodating. This is a perfect place to stay in the heart of the shopping, museum, dining area of downtown Chicago. For those who like to take scenic walks/jogs, this is a great location with paths along the river in addition to the city streets."

    New York City is one of the most visited cities in the world, and according to the hotels.com Hotel Price Index™ (HPI®), New York is also the third most expensive city in the world with an average rate per night of $224. One of New York City's most luxurious hotels, The Surrey, a five star property located on the fashionable Upper East Side and just steps from Central Park, consistently receives high scores from hotels.com reviewers. One reviewer had this to say, "The hotel was amazing. Staff was friendly, helpful and personal. The rooms are spacious and well worth the little extra. The area is great...close to Central Park and lots of dining." Rooms at The Surrey start at $449 per night.


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