Pelican System, a developer of hotel online reservation management products and services, recently announced a change of name and a relocation of headquarters from Southeast Asia to the United States. The brand, now known as “Pelican Hotel Solutions”, is now based in Los Angeles, with representative offices in Chicago, Hong Kong, Thailand, Mexico, Indonesia and Singapore.
Keep Pace with Innovation
“We feel that Pelican Hotel Solutions better reflects the essence of our company,” said Hartono Liman, Managing Director Asia Pacific of Pelican Hotel Solutions. “A successful hotel reservation and distribution system provider requires not only advanced technology, but rapid and helpful customer service, an enjoyable user experience, appealing design, and other non-technical aspects. Our twin competencies, engineering and hospitality, allow Pelican to develop holistic solutions to hotel requirements.”
“However,” Liman added, “keeping abreast of relevant technology is essential. That is why we have relocated our headquarters to the United States, to be able to ride the wave of technical innovation in creating cutting-edge products and services.”
In addition to the Los Angeles head office, Pelican Hotel Solutions will open a second development division, supplementing the Asian development office, in Europe in the second quarter of this year. The European division will concentrate on developing advanced technologies in the globe's most demanding hospitality environment, helping Pelican to produce stable and robust application features in line with current requirements. This year will also see the roll out of a new-generation booking engine featuring greater automation and more sophisticated CRM tools to meet ever-changing market demands.
Having offices in Asia, the United States, and Europe will also allow Pelican to offer same-day email and telephone support to clients in all regions of the globe. This ability, along with continual improvement of existing products and services, will ensure that hotels and other properties using Pelican Hotel Solutions will gain maximum benefit from e-commerce activities.
About Pelican Hotel Solutions
Pelican Hotel Solutions is an Internet-focused technology and services company providing reservation systems, distribution connectivity and comprehensive e-commerce solutions for the hospitality industry.
From our establishment in the year 2000 as a hotel-booking engine provider, we have evolved into a complete e-commerce solutions provider focused on meeting the unique and varied requirements of the international hospitality and related industries.
This synergy of information technology and hospitality industry expertise enables us to anticipate and prepare for continually changing market conditions. Having over 300 hotel clients around the world, we are committed to serving the hospitality industry by assisting hotels to maximize revenue, optimize human resources, and improve cost efficiency.
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