Booking.com Says It Isn’t Harming Hotel Owners by Putting Canceled Rooms Up for Resale - Tnooz

Booking.com has no reservations about its new re-sale practice for canceled rooms. Since the start of this year, Booking.com has implemented a function, market by market, that changes what happens when a customer cancels a hotel reservation. Now the online travel agency (OTA) automatically takes the canceled room and returns it to the pool of inventory on its site.