This hands-on session will take place on February 26, 2013 at the conclusion of CHARTs 85th Hospitality Training Conference which will be held at The Westin San Diego in San Diego, CA.
In addition to a packed conference agenda with relevant educational workshops and keynote speakers, the Council of Hotel and Restaurant Trainers (CHART, www.chart.org) is offering a post-conference session, open to everyone, which will focus on improving communication and the conflict resolution process within organizations.
This hands-on session will take place on February 26, 2013 at the conclusion of CHART’s 85th Hospitality Training Conference which will be held at The Westin San Diego in San Diego, CA.
“Improving your communication skills is something everyone, not just trainers, will find of value”
Joleen Goronkin, CEO & President, People and Performance Strategies, and Curt Archambault, Vice-President, People and Performance Strategies, will lead this post-conference workshop. Together, through a variety of exercises, discussions, and real life scenarios, they will provide participants with a new awareness of the different personality types, how to communicate effectively with each other, and how to handle difficult situations to reduce conflict.
“Improving your communication skills is something everyone, not just trainers, will find of value,” commented John Kelley, CHART President and Chief People Officer & VP of Training and Human Resources at White Castle System. He continues, “We are confident that Joleen and Curt will equip attendees with the appropriate tools and knowledge to handle any type of interpersonal issue.”
Joleen Goronkin, People and Performance Strategies, noted, “All participants will leave with a tool box full of Team Building Best Practices. Not only will participants have the information they need to implement them in their organization, but attendees will also have a chance to participate in a few of them!”
CHART’s 85th conference is expected to draw more than 150 hospitality professionals nationwide and will feature competency-based certificate tracks of learning and development along with many networking opportunities. Leading hotel and restaurant industry experts will address topics specifically designed to positively impact organizations and transform attendees, based on their position, to be better trainers, faster instructional designers, stronger managers, and greater executives.
The full conference agenda, with session descriptions, speaker bios and registration details, can be viewed at: http://bit.ly/T3CHART
The cost of the post-conference session is $99 for CHART members and $129 for nonmembers.
For more information, please call 312.405.2634, email firstname.lastname@example.org, or visit www.chart.org.
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