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Baymont Inn & Suites in Lawton, Okla., Signs New Management Agreement |
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Scott Hospitality Services to Manage 66-Room Property |
LAWTON, OKLA. — (SEPTEMBER 3, 2003) A management company with strong expertise in guest service has entered into a management agreement with Baymont Inn & Suites in Lawton. Scott Hospitality Services, based in Lee's Summit, Mo., will operate the
66-guestroom property for Baymont franchisee C.M. Patel and other partners.
Patel, who owns four hotels, including interest in another Baymont in Dickson, Tenn., said Scott Hospitality Services was recommended by one of the investors in the property.
"We are eager to match our hospitality with the hospitality for which Baymont has become known across the nation," said Greg Scott, president of Scott Hospitality Services. "Baymont is a tremendous organization with a tremendous support staff that is extremely franchisee friendly."
Dan Daniele, president of Baymont Franchise International, LLC, said the addition of Scott Hospitality Services to manage a Baymont property gives added credence to the reputation Baymont has achieved for offering superior guest service.
"Our franchisees understand the importance of a strong operations team and its ability to translate their success into success for other properties throughout the chain," Daniele said. "Greg Scott and his team have a strong reputation for excellent service and producing the best possible results for the bottom line. They are a welcome addition to the Baymont family."
The Lawton Baymont has an exercise room, indoor pool, voicemail and Ovations Rooms, Baymont's upscale guestroom with specialized amenities. Ovations Rooms have plush pillow-top mattresses, Down Lite™ pillows, fluffy towels, branded bath products and free in-room bottled water. The rooms also feature an enhanced workstation with an executive-sized desk, comfortable ergonomic chair and a task lamp with a data port.
"The type of service that is exemplified by the Ovations Rooms makes us proud to be the operators of a Baymont Inn & Suites," Scott said. "These rooms are an important statement to our guests about what they can expect not only at the Baymont in Lawton, but at all Baymonts across the country."
Scott Hospitality Services operates three hotels and has ownership interest in one property. The company has six additional properties in various stages of development.
"We are a growing company that will definitely benefit from our association with Baymont Inns & Suites," Scott said. "We have similar philosophies to those maintained at Baymont. Anything Baymont can do to help the franchisee, it will do. And in my organization, anything we can do to help the guest, we will do."
Scott said he has a goal of owning and operating his own Baymont Inn & Suites someday.
"We have a history of helping other owners enjoy having their properties come to dominate their markets," Scott said. "Considering the design of Baymont properties, the value they offer to guests, and the service maintained by the corporate staff, a Baymont would be an ideal franchise opportunity."
Patel said the strength of the Baymont organization makes it ideal for franchisees.
"They have corporate-owned properties and that makes them more aware of operational issues at the property level," Patel said. "They always try hard to work with franchisees."
About Baymont Inns & Suites
Headquartered in Milwaukee, Wis., Baymont Inns & Suites continues to be a leading brand in the mid-market segment. The brand offers a 110% Satisfaction Guarantee, and has made a huge investment in its frequent-stay program—Guest Ovations®—with more than 275,000 members and growing. Under the 110% Satisfaction Guarantee, if any guest is dissatisfied with any aspect of his or her night's stay and the hotel is unable to resolve the problem, the guest will receive their night’s stay for free, plus a coupon for a 10-percent discount on their next stay at any Baymont Inns & Suites hotel.
In addition, Baymont’s Ovations Rooms offer upscale amenities not found in competitive mid-market hotels, such as plush pillow-top mattresses, Down Lite™ pillows, fluffy towels, branded bath products and free in-room bottled water. The rooms also feature an enhanced workstation with an executive-sized desk, comfortable ergonomic chair and task lamp with a data port.
Baymont Inns & Suites operates or franchises more than 180 locations in 31 states nationwide, is a wholly owned subsidiary of The Marcus Corporation (NYSE: MCS). For more information on The Marcus Corporation, go to www.marcuscorp.com. For more information about Baymont Inns & Suites or to make a reservation, visit www.baymontinns.com or call toll-free: 1-877-BAYMONT (1-877-229-6668).
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