Pegasus Solutions has launched the Pegasus Academy, an interactive library of client learning presentations available to Pegasus Connect+ clients. Viewable on both desktop and all mobile devices, the Pegasus Academy expands global access to support tailored to the busy hotelier’s needs.
“Our number one commitment is to our hotel clients,” said Ges Doran, senior vice president and managing director, client services for Pegasus Solutions. “It’s not enough to make client support available. You have to ask what the hotelier will be able to fit into his daily workflow, which doesn’t allow room for learning. The Pegasus Academy has been designed to empower our clients with the answers and access they require in a format they prefer – have a question, do a search, get the answer.”
The Pegasus Academy debuted this week on the Pegasus Connect+ client portal at www.pegsconnect.com with several presentations on RVNG, the Pegasus central reservations system. RVNG is web-based, easy-to-learn and implement, and enables hotels to deliver consistent availability across all channels.
“In RVNG, rates, availability and hotel information, including images, can be automatically updated everywhere – with the GDS, hundreds of online channels, a hotel’s desktop and mobile sites, as well as with the call center,” added Doran. “It becomes as powerful as the hotelier using it. Training and support have always been made available to our clients, but the Pegasus Academy actually encourages the hotelier to ‘play’ with it on their own terms. The greater exposure and passive demonstration allows first time users to ‘get it’ faster, and other users to continually hone their skills.”
About Pegasus Solutions
Pegasus Solutions is the single largest processor of electronic hotel transactions, delivering advanced and affordable connectivity and distribution solutions to nearly 100,000 hotels worldwide. Pegasus connects hotels to crucial sources of business, facilitating almost $16 billion for its clients annually. In addition to foundational global distribution system (GDS) access and online connectivity, Pegasus delivers online, social marketing and booking solutions through its Open Hospitality division, and powerful reservation tools to convert and capture bookings. As a trusted partner in generating guest room demand and sales, Pegasus also offers hotels actionable business intelligence through its PegasusView Market Performance reports to help hotels understand and respond to changing market conditions.
Pegasus has 18 offices in 10 countries, including regional hubs in Dallas, Frankfurt, London, Madrid, New York, Sao Paulo, Singapore and Scottsdale. For more information, visit www.pegs.com or www.openhospitality.com.
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