The company was awarded the highest grade based on three factors: the length of time UniFocus has been in business, an excellent record of customer satisfaction, and the organization’s attention to being forthcoming with all company policies and procedures.
“We are committed to building trusting relationships with our partners, and that involves being responsive and available to our clients, and clearly outlining business practices,” says Mark Heymann, President and CEO of UniFocus. “Earning the BBB’s top-rating demonstrates our dedication to providing exemplary service and operating an ethical company.”
BBB accreditation is given based on an organization’s adherence to the BBB Code of Business Practices built on BBB Standards for Trust, and serves as an unbiased guide for consumers. Companies must advertise honestly, clearly disclose procedures, and approach dealings with customers with integrity and honor. Being named a better business means companies must make a good faith effort to resolve any consumer complaints.
Organizations that work with UniFocus can be assured they are partnering with a company dedicated to accuracy, safeguarding customer data, and conducting business established on best practices.
BBB’s mission is to be the leader in advancing marketplace trust. BBB is the resource to turn to for objective, unbiased information on businesses. Our network of national and local BBB operations allows us to monitor and take action on thousands of business issues affecting consumers at any given time.
UniFocus is exclusively dedicated to providing the Hospitality, Service, Retail and Healthcare Industries with the most comprehensive Financial and Workforce Management systems and Financial Management tools available. Our cloud based Resource Management suite of applications provides Labor Management, Time & Attendance, Budgeting, and Revenue Reporting. Additionally, we offer a complete suite of guest, employee, and meeting planner/event perception Survey Solutions, with expanded insights via mystery shopping evaluations. These products are focused on improving both top- and bottom-line performance, as well as the guest experience for our partners’ businesses. UniFocus products and services are currently delivering clear results in over 100 countries worldwide.
UniFocus is an allied member of the American Hotel & Lodging Association and a member of the National Restaurant Association.
For more information, visit www.UniFocus.com or call 972-512-5100.
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