Hospitality Training Conference

Hospitality Training Conference Will Feature Industry Experts Sharing Solutions and Ideas to Strengthen Vision and Promote Partnerships

88th CHART Conference to provide forum for restaurant trainers, hotel trainers and human resources professionals to network and learn best practices

CHART The 88th hospitality training conference of the Council of Hotel and Restaurant Trainers (CHART) will feature a multitude of education, training, and team-building sessions and events for attendees, as well as numerous opportunities for direct interaction with experts in the restaurant and lodging industries. Over 300 members and guests will gather July 26 - 29, 2014 in Atlanta, GA at the Intercontinental Hotel Buckhead Atlanta to learn and share successful training and development practices that can quickly make an impact with improved operational results and enhanced employee productivity and effectiveness.

The focus of this conference is developing one’s vision and ability to implement as a:

  • Learning Strategist
  • Business Partner
  • Culture Cultivator
The full agenda, with session descriptions and speaker bios, can be viewed here.

CHART’s 88th three-day conference and one pre-conference day will include approximately 18 highly-specific sessions. The agenda features timely topics by leading restaurant and lodging industry experts, motivational speakers, authors, and consultants.

Keynote Speakers include:

  • Alan Schaefer, Founder & CEO, Banding People Together, Improving Performance through Effective Collaboration
  • Paul Meshanko, Author of The Respect Effect, Professional speaker, President & CEO, Legacy Business Cultures, The Respect Effect: How Neuroleadership is Shaping the Service Industry
  • Valorie Burton, Life Coach, Author, Speaker, Resilient and Ready: How to Thrive Through Challenge and Change
Additional sessions, led by industry leaders, will focus on:
  • Training for Diverse Audiences
  • Creating Culture of Exceptional Service
  • E-Learning on a Budget
  • Creating an Empowered Coaching Environment
  • Building High-Functioning High Performance Teams
  • Rebranding Training to Support Strategy
  • Training with Guidelines instead of Manuals
  • Utilizing Mobile Apps for Improved Efficiency
Additional Conference Highlights:
  • Presidents Panel featuring CEO’s/Presidents sharing their expectations about training and developing people in today’s business climate
  • Newly-released results from industry survey on trends in hospitality training and development (partnership report with TDn2K)
  • CHART Talks: Brief Blasts of Brilliance – 10 minute talks featuring key hospitality industry leaders sharing ideas
  • Pre-Conference Trainer Competency Certificate Workshops (topics include: Participant Management, Coaching & Development, Program Design and Communication & Influence)
  • Pre-Conference Food Allergen Awareness Session
  • Certified Hospitality Trainer (CHT) Review and Exam
  • 23rd Semi-Annual Community Service Event
  • Gala Dinner with presentations of the Commitment to People Award (given to a member company’s CEO/President), the Spirit of CHART Award, the Training High Five Awards for those who submitted best training ideas plus several scholarship awards
  • Election of New Board Members
  • Resource Gallery Vendor Exposition and Reception
  • Powerful Networking Opportunities
  • First-Time Attendee Orientation Program
  • Low Conference Fee which includes many meals and activities
For further details on CHART, as well as additional conference information and to register, visit www.chart.org.



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