PARSIPPANY, NJ -- October 23, 2003 – Cendant Travel Distribution Services, a division of Cendant Corporation (NYSE:CD) announced today that NH Hoteles, the third largest European business hotel company operating more than 240 hotels throughout Europe, Latin America and Africa, has implemented Voyager CRS 3.0, the Company’s state of the art CRS (central reservation system) technology developed and managed by its subsidiary, TRUST International, a global provider of reservation and distribution solutions for the hospitality and leisure industry.
The latest Voyager technology gives NH access to a valuable suite of products, including GDS connectivity, an Internet booking engine, data maintenance tools, and commission payment and business intelligence modules.
Voyager CRS 3.0 is one of the industry’s most innovative and comprehensive Web-based reservation systems. This technology provides hotel companies with a strategic advantage over their competitor’s CRS systems, through high performance, state-of-the-art data processing. Seamless next generation functionality connects Voyager to all GDS systems including Galileo, Sabre, Amadeus and Worldspan, giving travel agents booking connected properties real-time availability and rate information for its hotels.
With operations in 16 countries, NH stands to benefit from Voyager’s multi-lingual Internet booking engine. Other benefits of the technology include an improved front end for a content management database, leading to faster data processing, better performance and enhanced navigation of specific property information through multiple booking channels, more accurate reporting and data warehousing from real time data.
“Voyager CRS 3.0 helps us to mine our client data to determine booking trends, enabling us to better target customers and distribute our inventory in a more efficient and economic fashion,” said Gonzalo Alcaraz, Corporate Officer Sales, NH Hoteles.
“Voyager CRS 3.0 was designed with our clients’ need for greater flexibility and real-time control over their inventory in mind. We’re pleased that a leading global hotelier such as NH is one of the first clients to adopt this new advanced version of Voyager. We know it’s critical that NH’s reservation system provide the most efficient and accurate data exchange with its customers worldwide and Voyager is designed to do exactly that,” said Michael W. McCormick, senior vice president, Cendant Travel Distribution Services.
About Cendant’s Travel Distribution Services Division
Cendant’s Travel Distribution Services Division is one of the world’s largest and most geographically diverse collections of travel distribution businesses. The division, employing some 5,000 people in more than 115 countries, includes: Galileo, a leading global distribution system (GDS) serving more than 47,000 travel agencies and over 54,000 hotels; hotel distribution and services businesses (TRUST, THOR, WizCom, and Neat Group); leading travel agencies, including Cheap Tickets and Lodging.com; an airline market intelligence company, Shepherd Systems; and Travelport, a global provider of corporate travel management solutions.
About TRUST International
TRUST International (www.trustinternational.com) is subsidiary of Cendant’s Travel Distribution Services Division. It develops and implements state-of-the-art central reservation systems, providing tailor-made, real-time reservations and global distribution solutions for the hospitality industry. TRUST services include private label telephone lines, connectivity to all Global Distribution Systems (GDS) and various Web sites and Internet platforms. The company serves 36 countries in 16 languages from its Global Communication Call Centers in Orlando and Singapore, as well as its headquarters in Frankfurt.
About NH Hoteles
The NH Hotels Group (www.nh-hoteles.com), after the purchase of the Dutch Krasnapolsky hotel chain in July 2000, the Mexican hotel chain Krystal in June 2001 and the German Astron on February 25, 2002, ranks third in the European ranking for business hotels. NH Hotels has 240 hotels and 34,000 rooms in 16 countries in Europe, Latin America and Africa.
The acquisition of the German hotel chain Astron has meant NH Hotels’ consolidation in Europe, as Astron was the third most important operator in urban hotels in Germany. NH Hotels currently has 27 projects for new hotels under construction, which shall entail 4000 new rooms.
The NH Hotels Group is listed on the Madrid (in the selective Ibex 35 Index), and Amsterdam Stock Exchanges, in Euronext. Furthermore, NH Hotels is a member of Stoxx Europe 600, including the best European companies. Also, NH Hotels is included in the prestigious Morgan Stanley Capital International (MSCI) securities index.
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