Dolce Hotels and Resorts announced it has been named manager of the 1,042-room Q Center in St. Charles, Illinois, the largest conference hotel in the Midwest, exemplifying the effort by conference hotel owners to find a more diversified and profitable business model.
Q Center, a Dolce Conference Hotel, joins the Dolce system of 26 properties representing more than 5,000 rooms in 10 states, Canada and Europe. It also becomes Dolce's first conference hotel in the Chicago area and its third property in the Midwest, following the opening of The Alexander, A Dolce Hotel, in Indianapolis last year.
The facility features 150,000 square feet of function space certified by the International Association of Conference Centers, five restaurants and lounges and a 4,500-square-foot fitness center on a 95-acre campus.
"We will leverage more than 30 years of experience in the meetings and training space with the features of a renowned facility," said Steven A. Rudnitsky, Dolce president and chief executive officer. "We will develop an enhanced offering for meeting planners and groups who count on Q Center to offer a state-of-the-art experience. The features that make Q Center a preferred destination for meetings will be complemented by the service elements and operational skills that distinguish the Dolce brand name."
Speaking for the property owner, John O. Niemann Jr., president and chief executive officer of Q Center LLC, called Dolce Hotels and Resorts "one of the premier names" in conference center and hotel management. "Dolce will drive incremental revenue by leveraging its global customer base to attract more group business and create value," he said. "We believe Dolce shares our focus and dedication to outstanding customer service."
Dolce will focus on increasing occupancy at Q Center and introducing signature service elements based on the highest industry standards in technology and facilities. Those elements include Thoughtful Foods for Thoughtful MindsSM, a food-and-beverage program offering customizable culinary experiences for meeting attendees, as well as Nourishment HubsSM, featuring fresh and energizing refreshments throughout the day. Meeting planners will be provided with convenient, flexible options to plan meals for their attendees as well as all-inclusive pricing for easy budget planning.
Headquartered in Rockleigh, New Jersey, Dolce Hotels and Resorts operates 26 upscale hotels, resorts and conference-focused properties through North America and Europe. The portfolio features U.S. addresses in California, Colorado, Connecticut, Georgia, Indiana, Illinois, Maryland, Michigan, Nevada, New Jersey, New York, Pennsylvania and Texas, as well as properties in Canada, Belgium, France, Germany and Spain.
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