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Hotel Industry News |
Saturday November 22nd, 2008 |
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Newmarket International introduces NetXchangeTM I-Server v1.5 |
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Robust upgrades to the 2003 RAD Award-winning I-Server deliver seamless integration between Sales & Catering systems and best-of-breed PMS, CRS and Revenue Management technologies |
PORTSMOUTH, N.H. - DEC. 9, 2003 - Accelerating its cross-platform connectivity capabilities, Newmarket International has incorporated new system connectors and business-building features into its NetXchangeTM I-Server - an integration platform that won the 2003 Microsoft® Retail Application Developer (RAD) Award for Best Use of .NET Technologies.
The makers of DelphiTM and other leading group, sales, marketing, catering and banquet solutions, Newmarket International recently added Central Reservations System (CRS), Housing Management System (HMS) and Revenue Management System (RMS) connectors to its NetXchange I-Server with the release of version 1.5.
"I-Server, which has been driving improved efficiencies with its unique ability to connect automated Sales & Catering solutions with Property Management Systems (PMS's), has again raised the bar and the bottom-line potential of hospitality properties and companies across the globe," said Sean O'Neill, Newmarket International President and CEO.
Before long, I-Server will be connecting Newmarket International's flagship Delphi Sales & Catering applications with the full gamut of industry-leading technologies ranging from PMS, CRS, HMS and RMS solutions, to Event Information, Point Of Sale (POS), Customer Relationship Management (CRM) and Back Office systems. O'Neill said I-Server is fast setting the standard for cross-platform connectivity within the hospitality industry - using a seamless integration business model that is being promoted by leading industry organizations and requested by major hospitality companies operating around the globe.
"In direct response to evolving industry demands, Newmarket International has embraced a model of open connectivity for all of its hospitality applications - simplifying technology integration among disparate systems while providing single-source accountability," O'Neill said. "We've streamlined the flow of information, delivering significant time and cost savings while boosting business and margins across the board. The numerous connectors built into I-Server enable companies to fully leverage data exchange among their existing IT investments, creating a true best-of-breed systems integration environment."
Jon Carres, Chief Information Officer for the Boca Raton (Fla.) Resort & Club, said I-Server serves as the seamless connection between Delphi Multi-Property Edition, a proprietary PMS and an enterprise-wide Revenue Management System.
"The I-Server was up and running in a matter of days and has proven to be a solid product," Carres said. "Services on the
I-Server are easily maintained and have not required constant monitoring as other interfaces have. Real-time synchronization (with our PMS and RMS ensure) both group and leisure revenue optimization is maintained.
"We feel this is only the beginning with regard to the benefits that can be achieved through NetXchange I-Server," Carres said. "We are looking forward to working with Newmarket International to achieve Housing Management System integration to both our PMS and Delphi, as well as Banquet Check integration to our POS. This integration enhances the level of service that we can offer our guests and allows us to realize maximum return on investment on our existing systems."
How It Works
Through a Web services model that is as easy to support as it is to afford, Newmarket International has exponentially expanded the value proposition of simple systems integration for its clients, said Michael Rennell, VP Sales & Marketing.
"The hospitality industry must continue to work together to aggressively eliminate the limitations of stand-alone systems," Rennell said. "NetXchangeTM I-Server - a systems integration platform uniquely capable of providing enterprise-wide data snapshots by easily connecting best-of-breed technologies - is a key new piece of the enterprise solutions puzzle both for our clients and for the hospitality industry as a whole."
"I-Server features a portable, open-architecture design that spans product versions, managing older and leading-edge technology standards and protecting technology investments enterprise-wide," said Rich Matthes, NetXchange Product Manager. "With I-Server v1.5, Sales &Catering, PMS, CRS, HMS and RMS systems can quickly and cost effectively be connected seamlessly to one another, minimizing manual data re-entry and related time-data gaps and errors.
"I-Server v1.5 is as easy to cost justify as it is to deploy and fully leverage," Matthes added. "The ROI with I-Server is significant and sustained, as key information now can be easily and instantly captured, stored and shared by all in real time - bolstering sales, margins, guest satisfaction, repeat business and referrals. Just as important, I-Server accomplishes all of this by fully leveraging existing properties' and companies' investments in information technology systems."
NetXchange I-Server v1.5 leverages next-generation Xtensive Markup Language (XML) integration technology, empowering hotel professionals to completely link existing systems, data and people across an entire global enterprise as well as across individual departments within a single property. Matthes said key enhancements delivered in I-Server v1.5 include:
• Proactive system alerts when issues arise concerning systems' conflicting business rules;
• An enhanced user interface that improves both navigation and electronic messaging; and
• Built-in business logic and related tools to reduce the time needed to deploy I-Server by two-thirds.
About Newmarket International
Newmarket International, "the makers of Delphi," is the leader in delivering group, sales, catering and banquet software solutions to global travel and entertainment organizations. Hotels, Casinos, Visitor Bureaus, Meeting Houses, Convention Centers and Arenas all use this powerful technology. Newmarket International provides competitive advantages to all of its customers by enabling leads to electronically transfer across cities and around the world. By harnessing award-winning technology and support, the industry's best return on investment, domain expertise, and a commitment to the travel industry, Portsmouth, N.H.-based Newmarket International enables customers to increase efficiencies and maximize profits. Newmarket International is the only Hospitality Sales & Catering solutions provider to garner a second consecutive Excellence in Customer Satisfaction rating and its accompanying 2002 NorthFace ScoreBoardTM Award, presented by Omega Management Group. In 2003, Newmarket International won the coveted Microsoft® Retail Application Developer (RAD) Award for the third time in three years - this time for Best Use of Microsoft® .NET Technologies for its NetXchangeTM I-Server. A unique systems integration platform providing enterprisewide data snapshots, NetXchange I-Server serves as the information exchange hub seamlessly linking disparate systems, databases and people continents apart. Newmarket International also was recognized in 2003 by Investors in People (U.K.) for its training and employee development programs and its unwavering commitment to continuous improvement. For more information on the company and its business-generating, cost-cutting solutions, please visit www.newmarketinc.com.
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Newmarket International, Inc. is the leader in delivering sales, group catering and event software solutions to the global hospitality and entertainment industries. Newmarket International's suite of business solutions can be found in hotels, casinos, restaurants, visitor bureaus, stadiums, meeting arenas and convention centers throughout the world. |
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