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Galileo Signs Kimpton, Unirez, NH Hoteles And Reservhotels To Highest Level Of GDS Connectivity With Inside Shopper |
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Travel Agents Poised to Access More Than 98 Leading Hotel Brands
Representing 19,285 Properties Worldwide |
Inside Shopper* Increases Speed, Accuracy, and Service- Enhancing Hotel and Travel Agency Profitability
Galileo International, a leading global distribution services (GDS) company and subsidiary of Cendant Corporation (NYSE:CD), today announced that it has signed multiple agreements to implement Inside Shopper, Galileo's Next Generation Seamless (NGS) capability, with a number of leading global hotel chains. These new chains include Kimpton Hotels, UniRez, ReservHotels and NH Hoteles increasing Inside Shopper participation to an industry-leading 98 brands (54 implemented, 44 under contract) and 19,285 properties worldwide.
Inside Shopper provides a direct, real-time connection between a hotel's Central Reservation System (CRS) and Galileo's 47,000 agencies worldwide. By interfacing directly through the hotel's CRS, Galileo-connected travel agents, online travel providers and corporate clients can access the same up-to-the-minute information and 'last-room-available' inventory offered through a hotel's internal reservation number, improving the level of service that travel agencies are able to offer their customers. Inside Shopper also helps travel agencies improve productivity, as booking with Inside Shopper requires less time in the "shopping" mode, leaving more time to dedicate to other revenue-generating activities and services.
Inside Shopper benefits hotels and reservation service providers by improving the effectiveness of their GDS distribution to generate more sales. For example, a leading hotel chain that implemented Inside Shopper saw an immediate increase in sales volume of 32% during the first month. By providing Galileo's highest level of connectivity, Inside Shopper gives hotels maximum control over where, when and how they make inventory available.
"Inside Shopper gives us a strategic advantage in managing our reservation and sales system. Agents enjoy more accurate, real-time access to room and rate information for our hotels through Galileo," said Jimmy Suh, Vice President, Revenue Management & Distribution. "With the implementation, we expect to see a noticeable spike in bookings and, most importantly, a valuable return on our investment through increased revenue."
"Inside Shopper offers the booking travel agent an enhanced capability that is reliable and in real-time, making the transaction both efficient and accurate. Agents no longer have to be concerned that a reservation must be confirmed with a representative of the hotel and can be assured their client will arrive to find the right room and rate awaiting them," said Marci Verdin, vice president of marketing, Galileo Americas region.
"Inside Shopper provides greater distribution and sales opportunities for hotels, which is demonstrated by current subscribers, who have enjoyed a significant increase in bookings in the last year despite the general market downturn," said Michael W. McCormick, senior vice president of hospitality and leisure distribution for Cendant's Travel Distribution Services Division.
Kimpton, UniRez, ReservHotels and NH Hoteles join Starwood, InterContinental, Carlson Hospitality Worldwide, Utell International, Le Meridien, Golden Tulip, Preferred Hotels and Resorts, Sterling Hotels & Resorts, Summit Hotels & Resorts, TRUST, Hyatt, Supranational and Marriott, among other industry leaders that are leveraging Inside Shopper.
About Galileo International
Galileo International (www.galileo.com) is a global technology leader. Its core business is providing electronic global distribution services for the travel industry through its computerized reservation systems, leading-edge products and innovative, Internet-based solutions. Galileo is a value-added distributor of travel inventory dedicated to supporting its travel supplier, agency and corporate customers and, through them, expanding traveler choice. A subsidiary of Cendant Corporation (NYSE:
CD) and part of Cendant's Travel Distribution Services Division, Galileo is headquartered in Parsippany, NJ, and has offices worldwide.
About Cendant Travel Distribution Services Division
Cendant's Travel Distribution Services Division is one of the world's largest and most geographically diverse collections of travel distribution businesses. The division, employing some 5,000 people in more than 115 countries, includes: Galileo, a leading global distribution services (GDS) company, serving more than 47,000 travel agencies and over 54,000 hotels; hotel distribution and services businesses (Trust, THOR, WizCom and Neat); leading travel agencies, including Cheap Tickets and Lodging.com; an airline market intelligence company; and Travelport, a provider of global corporate travel management solutions.
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New York City-based Cendant Corporation (NYSE:CD) provides travel and residential real estate services to businesses and consumers in more than 100 countries. Cendant Hotel Group, based in Parsippany, N.J., is one of the world's largest integrated lodging franchise and management companies with more than 6,300 hotels on six continents under the Wyndham(R), Super 8(R), Days Inn(R), Ramada(R), Travelodge(R), Howard Johnson(R), Knights Inn(R), Wingate Inn(R) and AmeriHost Inn(R) brands. All hotels are individually owned, and they are operated under franchise agreements with Cendant subsidiaries.
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