Millennium & Copthorne Hotels plc (M&C), London-listed hotel arm of the Hong Leong Group Singapore announces the appointment of Mr Michael Tan as its Executive Vice-President (Chairman's Office) with effect from 16 February 2004.
Mr Tan, who retired recently as Singapore Airline's Senior Executive Vice-President (Commercial), brings with him extensive experience in sales & marketing, advertising & promotions, branding and customer services to Millennium & Copthorne International Limited (MCIL), M&C's Singapore corporate office where he will be based.
His key responsibilities at MCIL will include strategic marketing & advertising, relationship building, product positioning, service innovation and branding.
"Michael's broad and deep knowledge and his experience in achieving overall business and service goals with SIA will be an asset to M&C. I am confident he will bring with him fresh perspectives and approach that will be beneficial for the next phase of our hotels' development," said Mr Kwek Leng Beng, Chairman of M&C.
"He will definitely strengthen the executive ranks of our hotels," added Mr Kwek, who is also Executive Chairman of Hong Leong Group Singapore.
Having rose through the ranks rapidly since joining SIA's predecessor Malayan Airways in 1960, Mr Tan has had hands-on experience in various areas of airline operations. Some of the major innovations he spearheaded included the formation of the PPS Club, Frequent Flyers programmes, SIA World Gourmet Cuisine panel, and two vital service development programmes aimed at boosting quality of SIA service among worldwide staff.
"I am a strong believer of the importance of human resources in the success and sustainability of an organisation. I have helped to instil high morale, strong competitiveness and team spirit amongst the staff in SIA," said the veteran airline executive.
"I am excited with this opportunity to extend my knowledge and experience to a hospitality environment, which in many ways is similar to airline travel. I see M&C as a truly Singapore global group with the potential to become another internationally recognised brand," added Mr Tan.
Millennium & Copthorne International Limited (a subsidiary of Millennium & Copthorne Hotels plc and member of the Singapore-based Hong Leong Group) owns and operates hotel properties in 7 countries in Asia. Globally, the UK headquartered Millennium & Copthorne Hotels plc owns and operates a total of 91 hotels in 17 countries, making it the 38th largest hotel group in the world (Source: Hotels Magazine, July 2003).
The Millennium and Copthorne brands are the principal brands for this worldwide portfolio. Each hotel within the portfolio exhibits it own unique personality but they are all collectively distinguished and recognized for their capacities to provide the best possible business, leisure, incentives, meetings and events experience to all of their customers worldwide.
The Millennium Hotels portfolio showcases 4-star deluxe and 5-star properties located in international gateway cities throughout the United Kingdom, continental Europe, North America, Asia, New Zealand, North Africa, and the Middle East. The Copthorne Hotels stable - many of which have won a succession of major industry awards, comprises 4-star properties located in major regional business centers around the world.
Additionally, Millennium & Copthorne International Ltd owns several other chain-managed hotels including the Grand Hyatt Taipei, The Regent in KL, the Nikko Hotel and JW Marriot hotel in Hong Kong, and the new St. Regis Hotel in Singapore.
In Singapore, Millennium & Copthorne International Limited manages the Grand Copthorne Waterfront Hotel, Orchard Hotel, Copthorne Orchid Hotel, Copthorne King's Hotel and M Hotel. In other Asia-Pacific, it manages The Heritage Hotel Manila, the Millennium Hotel Sirih Jakarta and the Copthorne Orchid Hotel Penang.
Logos, product and company names mentioned are the property of their respective owners.
