Members of the lodging industry can join in as industry expert Doug Kennedy presents an overview of management action steps your leaders should take to maximize conversions and also foster upselling to higher-rated accommodations.
The webinar 'Tracking And Following Up On Voice Inquiries Is Key To Increasing Direct Voice Reservations Booking' will take place at 11:00 am CST on March 13th, 2018.
Written by Jack D. Ninemeier, Ph.D., this essential management textbook introduces readers to the control processes used to reduce costs and increase efficiency in food and beverage operations in restaurants and hotels. The book explores how planning and control functions can help operations work smarter, compete for greater market share, and provide value to guests.
During their summer break, 310 hospitality teachers from 129 vocational schools and universities in 23 Chinese provinces attended the annual China Hospitality Education Initiative (CHEI) Teaching Conference. Held at the Shenzhen Marriott Hotel Nanshan on July 11-14, the conference was themed Collaboration: Together is Better!