Were quickly approaching the official wrap-up of 2019 and its been another exciting year in travel and hospitality. We are now one step closer to the future and those innovative technologies that we envisioned ever since The Jetsons aired on TV. Every year, we make it our mission to break down the most impactful and exciting technology trends that are rumored to steal the spotlight in the year to come.
Amazon has set the chessboard to succeed in the travel vertical in a way that is not expected.
Jeff Bezos famous quote on the success of Amazon is 'The secret to that is to focus on the things that dont change in your business.' The example he specifically used was, 'So people today want fast shipping. And theyre going to want faster and faster shipping in 10 years... so thats going to matter today and tomorrow.'
Its the people in your hotel that make the difference to your guests experience. The industry training expert, Doug Kennedy, shares thoughts and tips on achieving excellence in your hospitality journey.