Hotel Industry Technology News

ServingIntel, Inc. is pleased to announce our newest Relationship Manager team member, Marvin Capel. continue reading →

'Maestro’s Support Team is the most professional I have found in any system provider' continue reading →

New regional leader will help drive business growth for agency customers in the Middle East continue reading →

From tech support to owning three hotels, Jin Kim’s can-do attitude and ability to make lemonade from the lemons life threw is getting him to places where most of us can only dream to be. continue reading →

The company confirmed to TechCrunch that it has put in place 'a mechanism to enable guests to look up individual passport numbers to see if they were included in the set of unencrypted passport numbers.' continue reading →

ServingIntel, Inc. is pleased to announce our newest Relationship Manager team member, Tom Wallace continue reading →

The following article is adopted from The 2019 Smart Decision Guide to Hotel Property Management Systems, which is now available for complimentary download, and reprinted here with permission. continue reading →

On Wednesday 20th February, join our expert panel of speakers in a live webinar, as they share their thoughts and experience of how digital technologies can transform and enhance customer experience. continue reading →

Business Intelligence (BI) plays a key role in helping hotel operators make smarter and more timely decisions. A new groundbreaking study from Starfleet Research explains how hotels that use advanced BI tools and capabilities to transform raw data into actionable insights are driving significant improvements in various aspects of their operational and financial performance. continue reading →

'Great customer service is [...] a systematic reinvention of established technology, data, and operations - leveraging automation, data, and agents together to exploit each of their unique strengths.' These were the words of Forrester Vice President and Principal Analyst for Application Development & Delivery Professionals, Kate Leggett, in the beginning of 2018. continue reading →