Intercontinental Hotels Group (IHG) today launches its 2017 Trends Report - The Uncompromising Customer: Addressing the Paradoxes of the Age of I - at the World Economic Forum (WEF) in Davos, Switzerland. The report highlights the uncompromising nature of todays customer who increasingly expects brands to deliver experiences that satisfy contradictory needs.
Among key markets in the Middle East and Africa, Makkah, Saudi Arabia (23,060 rooms in 14 projects), reported the most rooms In Construction. Dubai, United Arab Emirates (20,451 rooms in 69 projects), was the only other market to report more than 10,000 rooms In Construction.
Revenue management professionals suggest that total hotel RM is the wave of the future and that, going forward, technology and data analytics will help enhance RM decisions in the hospitality industry.
USCM, AHLA Release Results Of Nationwide Survey Of Mayors On Hotels Industry