TrustYou News

It’s no secret that revenue is every hotelier’s ultimate goal. Nor should it be shameful or kept behind closed doors - it’s a business, after all, and we’re in it for profit. However, the fact that hospitality is one of the most people-centric fields of business is something that should be in every manager’s mind, at every step of the way. continue reading →

We’re quickly approaching the official wrap-up of 2019 and it’s been another exciting year in travel and hospitality. We are now one step closer to the future and those innovative technologies that we envisioned ever since The Jetsons aired on TV. Every year, we make it our mission to break down the most impactful and exciting technology trends that are rumored to steal the spotlight in the year to come. continue reading →

In 2019, TrustYou began partnerships with OYO and RedDoorz in the Asia-Pacific region - The company caters to Asian travelers through targeted solutions continue reading →

hrough this new partnership, TrustYou is bringing its award-winning feedback platform closer to other essential hotel systems, with the aid of Impala’s universal API. continue reading →

The face of hospitality is constantly changing and travelers are changing with it. Traditional accommodations have always been and are likely to remain extremely popular, however, the hospitality sector has welcomed the shared economy once Airbnb made its debut on the market. If we’re to simplify things, we are basically talking about more competition for hotels. continue reading →

An increasing fraction of the travel sector, cultural tourism is defined by the search for rich experiences that go beyond beautiful views and adventurous activities. This type of travel has seen an uprising level of popularity in the last years. Globalization has opened up doors towards different and often exotic cultures that are waiting to be explored. continue reading →

What do travelers expect and respond well to in terms of booking hotels through third-party websites? How can you ensure that you encourage those bookings without overcomplicating things and investing too much time and effort in the process? The answer is simple: by optimizing your hotel search with the aid of reviews and scores. continue reading →

It’s officially budget season again, and the growing list of priorities and considerations for a successful 2020 is currently top of mind. I know from my own experience that with so many investment options out there, it’s difficult to really know what will bring the most success in 2020. Personally, I like to rely on data and research to guide by strategy, because otherwise, it's a shot in the dark. continue reading →

Different means of communication impact different regions and cultures in different ways. As a hotelier, you need to know your guests and their preferences in order to tackle their exact needs and expectations. For the Chinese traveler, WeChat has been the way to go for a few years now and the popularity of this communication channel is solid. In fact, WeChat has more than a billion monthy users, which comes just behind Facebook’s Messenger and WhatsApp. continue reading →

WeChat is the most popular communication app in China - Hoteliers can leverage this multi-channel solution to ease communication with guests continue reading →