Global business traveler sentiment concerning trip experiences improved modestly over last quarter, growing 0.4 points. Growth is highest among U.S. travelers which grew 5.7 points from last quarter. This suggests growing satisfaction with the overall travel experience. Most global travelers (68 percent) say they would travel more often if given the options. continue reading →
Research by CWT shows that business travelers feel that positives outweigh negatives at work (92%) and at home (82%) when traveling for business. Travelers from the Americas are the most enthusiastic at 94% and 86% respectively, followed by travelers from Asia Pacific at 93% and 84%, and Europe at 89% and 77%. continue reading →
Only One in Five Organizations Have a Traveler Satisfaction Program in Place; However Results Include Policy Parameters That Aid In Tracking and Flexibility in Reimbursing Dining Expenses continue reading →
The global economy is currently confronted with considerable uncertainty factors, but the importance of business travel still seems to be increasing. continue reading →
Nearly 70 percent of travel buyers say that enforcing policy compliance is among the most challenging aspects of their job, according to new research out today from the Global Business Travel Association (GBTA) in partnership with RoomIt by CWT. While travelers may book out-of-policy for preferred properties or amenities, there is also a large gap in traveler knowledge of company policy. continue reading →
Seventy-five percent of young professionals in the U.S. see business travel as a major work perk, with 65 percent considering it a status symbol, according to a recent survey commissioned by Hilton Hotels & Resorts. continue reading →