#1 luxury resort in Key West to introduce revolutionary in-room wine technology in their upscale suites to enhance service and F&B profits
The landscape of hospitality tech might be changing, but one thing is certain: mobility is far more than a passing fad. Rather, its the new industry standard that will shape every touchpoint of hotel operations and the guest experience. However, what does mobility mean? Is it the development of a hotel app? Is it a mobile concierge? Is it mobile check-in and mobile keyless entry? Is it a mobile property management system? What creates the perfect stack of modern, mobile technology?
Canadian hotel occupancy was mostly flat (-0.1% to 71.8%) during the week of 30 June to 6 July, and as ADR crept up 0.3% to 180.70 Canadian dollars ($138.26), RevPAR rose 0.2% to CA$129.79 ($99.31).
With its global workforce said to touch 328 million by 2020, the hospitality industry is one of the largest employers in the world. In fact, the hospitality industry was the #1 employer in the United States, after government services (as of 2017). While this may appear promising, there are some very widely acknowledged challenges that plague the industry. How to retain staff in the hospitality industry is one of these grave challenges.